Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant
The experience was terrible.I ordered and asked for curbside.I put my number in once I parked and no one came outside.The lady was nice but they were just very organized.So if you go through curbside expect to come inside and then wait about 30 minutes.
Owner response
This is disappointing to hear, Alisa.We strive for perfection with every order! Please reach out to us at https://www.chilis.com/frequently-asked-questions so we can look into this.Thank you.
By far the worst chilis experience that I ever had.Appetizers, chips and salsa came out at the same time with entrees.The salad came out after the entrees.To adults to kids.My favorite burger place is Chili's but not this one.All timer was half cooked.Look like someone put their finger inside the bun.Check out the photo.It was a funny smell when you walk into the restaurant.It was only 20 people in the whole restaurant but they felt necessary to rush everything out.If he was in a hurry we would have went through a drive-thru.40 years in the business.I can be a little critical sometime, but this was necessary.Horrible dining experience and I go to Chili's at least twice a month.Pass reviews.I explained that Chili's is the best burgers, but not this one.If they were pre-cooked and warmed up. I hope you are able to fix the situation over there.Good luck to you.
Owner response
Hi Steven.Thank you for your feedback.We take food safety and sanitation very seriously and would like to investigate this further.Please reach out to us at www.chilis.com/frequently-asked-questions
Got the pleasure of meeting HEAVEN today.She was so amazing after a stressful day, I just wanted to go home and eat.She was very welcoming and I can really appreciate her attention to detail and ultimate customer service someone give this girl a RAISE! The food was so so.
Owner response
Thank you for the 5-star review – see you again soon!
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