Shake Shack New Haven

Name: Shake Shack New Haven
Address: 986 Chapel St, New Haven, Connecticut, 06510, US
Telephone: (203) 747-8483
Rating: 4.10

Hamburger restaurant, American restaurant, Catering food and drink supplier, Caterer, Chicken restaurant, Dessert restaurant, Fast food restaurant, Lunch restaurant, Takeout restaurant, Sandwich shop

Contact Info

Location: 986 Chapel St, New Haven, CT 06510
Phone: (203) 747-8483

Opening hours

Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-11 pm
Saturday: 10:30 am-11 pm
Sunday: 10:30 am-10 pm

Other Business Hours

Delivery

Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-11 pm
Saturday: 10:30 am-11 pm
Sunday: 10:30 am-10 pm

Services

Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Assistive hearing loop
Wheelchair-accessible car park

No-contact delivery
Delivery
Takeaway
Dine-in

Fast service

Lunch
Dinner
Solo dining

Alcohol
Beer
Coffee
Comfort food
Late-night food
Quick bite
Small plates
Vegetarian options
Wine

Lunch
Dinner
Catering
Dessert
Seating

Gender-neutral toilets
Toilets

Casual
Trendy

Family friendly
Groups
LGBTQ+ friendly
Tourists
Transgender safe space
University students

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Paid street parking
Difficult to find a space

Dogs allowed outside

Food & drink

Vibe

Chicken sandwich

Cheeseburger

Burger

French fries

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

I ordered a hot dog and French fries.
They took my order and were nice about my questions.
Food was hot and fresh.
I would recommend this fast food restaurant above the others within walking distance.

For the owner: review your cctv and see your employees.
They do nothing to keep it clean.
Such a waste of beautiful space and furniture.
Filthy as F.
Typical shake shack taste but the environment makes it not worth the price(some franchise is clean that even though their burgers abd everything are overpriced, worth the buy) mcdonalds and wendys has cleaner resto even their in the ghetto area than this place.
High chair available.
No parking.
Self ordering kiosk

My family and I visited this restaurant for dinner, and while there were some positives, there were also some disappointments.
Ordering at the kiosk was straightforward, but it was confusing not knowing that ordering at the register was an option.
The staff seemed fine, although there was a minor mix-up with my order, which was initially prepared for dining in instead of to go. The restaurant itself was clean, and I appreciated the ambiance, especially with the fuzzball table, couch, and fireplace.
However, the food left something to be desired.
The burgers were dry, overcooked, and overly salty, although the fries were enjoyable.
I particularly liked their cheese sauce, which was one of the best fast-food cheese sauces I've had.
Unfortunately, my friend's daughter found the chicken nuggets to be just okay, though she also enjoyed the fries. Overall, while the atmosphere was nice and some aspects of the food were good, the disappointments with the burgers and minor order mix-up make me uncertain about returning to this location.