Shake Shack Downtown Crossing thumbnail

Shake Shack Downtown Crossing

4.1 stars based on 1045 ratings Today's hours: 10:30 am-9:30 pm Add a review

$$ Hamburger restaurant, American restaurant, Fast food restaurant, Meal delivery, Takeout restaurant

About

Shake Shack Downtown Crossing offers a modern twist on classic American fast food, serving up some of the best burgers in Boston. Situated at 322 Washington St, this trendy spot is perfect for a quick bite or a relaxed meal with friends. Known for its efficient yet occasionally quirky service, patrons can indulge in delicious burgers, Korean fries, and tempting milkshakes. While the atmosphere is casual and vibrant, some guests have noted areas for improvement in cleanliness and service. Despite these hiccups, Shake Shack remains a solid choice for both locals and tourists looking to satisfy their cravings.

Contact Info

  • Location: 322 Washington St, Boston, MA 02108
  • Phone: (857) 504-8932
  • Price range: $$

Opening hours

  • Monday: 10:30 am-9:30 pm
  • Tuesday: 10:30 am-9:30 pm
  • Wednesday: 10:30 am-9:30 pm
  • Thursday: 10:30 am-9:30 pm
  • Friday: 10:30 am-10:30 pm
  • Saturday: 10:30 am-10:30 pm
  • Sunday: 10:30 am-9:30 pm

Other Business Hours

Delivery hours

  • Monday: 10:30 am-9:30 pm
  • Tuesday: 10:30 am-9:30 pm
  • Wednesday: 10:30 am-9:30 pm
  • Thursday: 10:30 am-9:30 pm
  • Friday: 10:30 am-10:30 pm
  • Saturday: 10:30 am-10:30 pm
  • Sunday: 10:30 am-9:30 pm

Food and drink

Food & drink
Food & drink
The vibe at Shake Shack Downtown Crossing
Vibe
Cheese fries
Cheese fries
Burger
Burger
Image by owner
By owner

Menus and Prices

Shake Shack Downtown Crossing menu and prices
Menu #2
Menu #3
Menu #4
Menu #5

Services

  • Delivery
  • Takeaway
  • Dine-in
  • Fast service
  • Lunch
  • Dinner
  • Solo dining
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Wheelchair-accessible car park
  • Alcohol
  • Beer
  • Cocktails
  • Comfort food
  • Late-night food
  • Quick bite
  • Wine
  • Lunch
  • Dinner
  • Dessert
  • Seating
  • Toilets
  • Casual
  • Trendy
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safe space
  • University students
  • Usually a wait
  • Accepts reservations
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Good for kids
  • High chairs

Add Your Review

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Recent Reviews

Review by Jaylan Sipes

September 17, 2024

I recently visited Shake Shack Downtown Crossing and while I had high expectations, the experience was a mixed bag.

The atmosphere is casual and trendy, making it a great stop for lunch. I ordered the classic burger 🍔 and Korean fries, which were tasty but didn’t quite wow me. The maple shake was a sweet treat, but I wished the portion sizes were a bit larger for the price.

The service was primarily through automated kiosks, which felt less personal. Also, the cleanliness needed improvement, especially in the restroom. Overall, it’s a decent spot for burgers, but I might explore other Shake Shack locations in the future! 🤔


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