Sal's Pizzeria Green Run

The interaction with the employee was great.
Customer service was 10/10.
Got a pizza and garlic knots.
Both were great.
Will return!!! Picture is missing a slice because I already ate it

I just left this establishment after having the worst experience in customer service.
I ordered an extra large pizza and mozzarella sticks over the phone when I came to pick it up as I typically do because I’ve been eating here for years, I tipped and was very polite to everybody in the establishment.
When I got home and got ready to eat dinner including the mozzarella sticks I realized that there was no cheese in several of the mozzarella sticks, there were seven in the box total.
When I called the establishment to ask if they could perhaps deliver me some because I live about five blocks away they didn’t even inquire about where I lived they just told me that they couldn’t because of staff, which was understandable.
A young lady offered me 25% off of my next meal but I don’t know what I’m going to eat there again so I just asked for a refund.
Upon doing so, I had to speak to the owner of the establishment Joe and he was very rude short tempered with me.
He told me in order to get a refund I would have to bring the mozzarella sticks back he rushed me off the phone so I proceeded to go back to Sals Pizza and show him evidence that there was no cheese in my mozzarella sticks.
The young lady at the front could not process the refund so he had to come out to the front and I explained to him my grievances and that I was disappointment with the service and how rude he was and that he didn’t apologize he looked at me and said “whatever ma’am” and proceeded to try to process the refund.
As someone who’s been eating at this establishment since they were in high school I can say that I am deeply saddened at the decline of the customer service and the food quality I will never eat here again.

Decided to give this place a shot as we're out of town.
We didn't get ranch or bleu cheese that we asked for with our wings and we were completely missing the small cheese calzone that we ordered.
How hard is it to fulfill a order.
Pretty ridiculous