Pizza restaurant, Catering food and drink supplier, European restaurant, Italian restaurant, Takeout restaurant, Pizza delivery, Pizza takeaway, Sandwich shop
Yuck, never again.Wrong drink (I did not order Brisk ice tea) and burnt pizza, plus a mystery meat that was supposed to be italian sausage.
Owner response
Dear R S, We appreciate your review and we're sorry to hear about your experience.We apologize for any inconvenience and hope to have the opportunity to make it up to you in the future.It was brought to my attention that Uber and door dash automatically changed your Dr.Pepper to Brisk I have corrected it. Looking at the pizza it is Italian sausage if you didn't taste the fennel sausage I wonder if this pizza came from 24th street and Baseline
Disappointed with Rosati's...The pizza we ordered was delicious and was delivered to us on-time however, we did not receive the appetizer that we ordered and paid for.I called immediately after I realized we had missing items to ask about the appetizer and how to fix this.The worker indicated they would refund my card for their mistake but they never did...Very unfortunate customer service.
Owner response
Hi Melanie, thank you for sharing your experience.We apologize for the missing appetizer and the lack of follow-through on our end.We strive to provide excellent customer service and will address this internally to ensure it doesn't happen again.We appreciate your feedback and hope to make it right for you.
Made me special, fettuccine with vodka sauce and meatballs.It was excellent.Have never gotten any bad food, all good.Glad I have somewhere to go so I don't miss my Chicago food too much 💕
Owner response
Robin, We're always looking to update our workflow and improve where possible.Hence, professional feedback like yours is of tremendous value to us.We appreciate you for leaving us a high rating, and we're glad you have positive things to say about us.Of course, you're welcome to join us for another lunch or dinner at any time!
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