Restaurant, American restaurant, Grill, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Takeout restaurant, Traditional American restaurant
Food was delicious, I tried the BBQ burnt ends and bacon burger and the caramel apple lemonade.The caramel apple lemonade wasn't really my thing so I swapped it for a prickly pear lemonade which was amazing.The burger was incredible, a generous portion of the rib tips on top of a sizable patty with crispy fried onions and cheese.Every bite had smokeyness and crunch and was a delite to eat.I would definitely recommend it and I'm looking forward to my next visit.
Owner response
Wow, your description of our BBQ burnt ends and bacon burger is making us hungry! We're glad you found your perfect match with the prickly pear lemonade.Can't wait to serve you more delicious bites on your next visit! 🍔🍋
The manager, Pam, or whoever works nights on April 23rd..Was very rude over the phone and passive aggressive.I purchased five cookies as takeout went to pick up.They were not available.I was told I can get two milkshakes instead then comes to find out they don’t have milk so I asked for a mud pie instead and she said I can only get that if I pay a dollar more. Why would I have to pay if you were gonna give me two milkshakes twice the price of the cookies? Two different desserts they weren’t in stock so she chose not to accommodate me and give me a dessert That was after the previous dessert was already paid for… Nothing made sense She was rude and wouldn’t give me her name..I had to get her name from an employee..I literally spent over $50 and tipped Just rude and horrible customer service.
Owner response
We're very sorry to hear about this, Ashley.We want all of our guests to enjoy their experience and service in our restaurant, and we're disappointed after reading your review.Please email Guest-support@redrobin.com or call us at 877-733-6543 so that we can speak to you further about your experience.
LOVE the new burger meat. Come to you juicy and thick. And my goodness, all the bottomless items. Onion rings are still the best!!! I arrived, was seated. Took my order right away and my drink was delivered. It was maybe 5 minutes later and my food was delivered straight from the kitchen still sizzling (sweet potato fries) and perfect. I so enjoy this location and the changes in the menu, the staff and the way they serve you. I'm gonna earn another free item in no time :-)
Owner response
Your feedback warms our hearts! We're thrilled that you enjoyed both our delicious food and top-notch service.Can't wait to serve you again soon!
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