Diner, American restaurant, Breakfast restaurant
My recent experience at Denny's was far from satisfactory.The food quality didn't meet expectations, portions were smaller than advertised, and the prices were unreasonably high.This left me thoroughly disappointed and frustrated with my experience from this location.I ordered during a snow storm and this is what I get.Ughhhhh
Owner response
We apologize for your disappointing experience at our restaurant.We strive for complete satisfaction and we are sorry we fell short on this occasion.We appreciate your feedback and will work to improve our food quality, portion sizes, and prices.We hope to have the opportunity to serve you again in the future and provide a better experience.Thank you for your understanding.
They never get my order correct.I get the moons over my hammy minus the hammy.I don't eat meat, and yet every single time, I can tell that they put it on the sandwich and then took it off.I don't understand how it's that hard to just put the ham on the plate on the side.The services is usually good they are very polite and usually prompt with coffee.
I was pleasantly surprised when we got there.It had been a while since I had eaten at Denny's, and I had a preconceived notion of what I would experience since this was the same restaurant.I had a semi-bad idea of what I would see, Boy, was I surprised.It was a little bit of a wait when we walked in the door.3 or 4 small groups ahead of us.But we were seated in under 5 minutes with menus and coffee.The waitress was friendly and VERY upbeat.Food arrived in just the right amount of time, and it was hot! I have to say, I really enjoyed my entire time spent there, AND our dogs got to enjoy a little bit of it also when we got home.
Owner response
Thank you for taking the time to leave a review.We are happy to hear that you had a pleasant surprise during your recent visit to our restaurant.We are glad to know that our friendly staff, quick service, and delicious food made for an enjoyable experience.We hope to see you (and your furry friends) again soon!
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