Fast food restaurant, American restaurant, Chicken restaurant, Southern restaurant (US)
JUST SICK!! Walked in, but before I ordered, I had to use the restroom.While walking out, I overheard the manager (blonde, white women, clear glasses) bad mouthing the staff.I don’t know what kind of morals this person has, but that is not how you run a welcoming work environment.This nasty behaved manager took my order, her name is Paige, to which I saw on the receipt.Who knows what else she does just from this one experience.Check in how your managers are running this establishment.Fast food workers are not being paid enough to deal with rude managers.Not to mention this is a grown women reflecting horrible behavior on the staff that look to be teenagers!!!
Owner response
We are sorry to hear about your experience, Savannah.We would like the chance to speak with you further.Please call 1-833-HiCanes at your earliest convenience.
Not a professional environment at all! I came in to order and I just see a blond white woman yelling and bad mouthing employees.THAT IS TOTALLY NOT OK! MOST OF THESE EMPLOYEES ARE JUST TEENAGERS AND DONT DESERVE THIS VERBAL ABUSE! I came with a friend who needed to use the bathroom and even in the bathroom you can still hear yelling! Do better canes, food was 10/10 though
Owner response
We are so sorry to hear this.Please call us at 1-833-HICANES or contact us at www.hicanessocial.com.We want to address what occurred and work to get better!
Normally I go to this location in the late evenings, always super nice.Ask me about condiments.Today I went in the afternoon, not as friendly.Paid for a 4 finger combo only got 2 pieces of chicken.
Owner response
We never want to disappoint, and we regret to learn of your recent experience.Please call us at 1-833-HICANES or contact us at www.hicanessocial.com.We want to address what occurred!
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