Mexican restaurant, Bar & grill, Brunch restaurant, Caterer, Delivery service, Fast food restaurant, Restaurant, Tex-Mex restaurant
Years ago I would’ve given 5 stars.Just last night walking in was the worst I’ve ever dealt with at any restaurant in the city.They keep the lights off at night to not attract business and when you walk in their attitudes are very snobby.If they don’t want to work they should be fired.The store was pre closed prior to close so much that they only had 3 choices of meat (not everybody eats chicken fyi) and barely any vegetables.I definitely could not get the full experience because instead of the employees striving for service they were striving to pull out of the parking lot at 10:01 which is not how food service works.You can’t get your moneys worth if you walk in past 8pm in my opinion and it’s getting worse and WORSE.SORRY NOT SORRY.PEOPLE ARE TRYING TO FEED THEIR KIDS FOR CHRIST SAKE.
Owner response
Hi kivi, we're so sorry to hear your experience was not up to our standards.You should always be able to count on us for great service and available ingredients at every visit.We will pass this feedback along to the district manager, but in the meantime, we'd love to make this right.Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1368219025.Thanks, we hope to see you again soon.
I love the create your own burrito option! I get it with pulled pork, pickled red onions, corn salsa and fajita veggies (my picks shown in the photo) and it's humongous and delicious every dang time! The chips and queso are good.The Brownie will be a pass for me next time but gotta try it to know.Great option for a fast dinner on the go.
Owner response
Hi, we appreciate the feedback.We strive to provide deliciously filling dishes so we can satisfy your cravings, glad to hear we succeeded! We hope to see you again soon for an even better experience!
I have to give credit where it's due—this store is truly exceptional, and Kevin is the epitome of outstanding service! His demeanor and attitude are exemplary; he's the kind of person who should be training staff nationwide.Qdoba has won me over as a permanent customer, and if corporate is listening, they should definitely take a page out of Kevin's book.Thank you for brightening my day!
Owner response
Hi Robert, thanks for the great feedback! We want to provide amazing service so it's great to hear you had such a great experience with Kevin during your last visit.We hope to see you again soon!
Restaurant
200 S 31st Ave, Omaha, NE 68131, United States
Hamburger restaurant
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