QDOBA Mexican Eats

Name: QDOBA Mexican Eats
Address: 11910 Standiford Plaza Dr, Louisville, Kentucky, 40229, US
Telephone: (502) 736-6198
Price range: $
Rating: 3.90

Mexican restaurant, Bar & grill, Brunch restaurant, Caterer, Delivery service, Fast food restaurant, Restaurant, Tex-Mex restaurant

Location: 11910 Standiford Plaza Dr, Louisville, KY 40229, United States
Phone: (502) 736-6198
Price: $

Opening hours

Sunday: 10:30 am-10 pm
Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-10 pm
Saturday: 10:30 am-10 pm

Food & drink

Vibe

Burrito

Salad

Quesadilla

By owner

Street View

Menus and Prices

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Reviews

Ordered online for pickup but they didnt make it until I showed up at the pick up time.
They take care of people waiting in line first before online orders.
I ordered a burrito but got a big dump instead.

Owner response

Hi John, we're disappointed to hear about your experience with us.
We know you placed your order online for convenience and you should expect nothing less than delicious food served in a timely manner.
We will pass this feedback along to the manager at Louisville, but in the meantime we'd love to make this right.
Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1374715163.
Thanks, we hope to see you again soon.

7/13/22 - The food overall was pretty good.
It seems like they've changed a few things since the last time I visited.
The steak had hardly any flavor and my wife said the same about the chicken.
The queso was way different than previous and the chips tasted a bit off.
Not the same quality I'm used to from Qdoba.
Also, there are no longer straws available.
The design and shape of the lid is awful, I ended up taking it off so I could drink my soda.
Was 4 stars, now I've knocked it down to three.
I'll be back, hopefully today was just a fluke with the food. The service was pretty quick and the employees were pleasant.

Why offer online ordering if your just going to wait until the patron gets there, then help everyone in line before even beginning to start preparing the online order? I thought ordering ahead was supposed to speed up the process.
Instead I've watched people come in and go through the line and leave before it seems as though my food was even a thought

Owner response

Hi Michael, we know you placed your order online for convenience and we're sorry to hear that we let you down.
You should expect nothing less than prompt service and an excellent experience from us.
We will pass this feedback along to the manager, but in the meantime we'd love to make this right.
Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1379049639.
Thanks, we hope to see you again soon.