QDOBA Mexican Eats

I always love coming to this location.
The people are always on point and friendly.
The food is always fresh cause they are pretty busy but the wait is never long.
Love that it’s right down the street too :)

Owner response

The Father’s Day evening working crew was incredible and extremely friendly!! We were a bigger group and they were so friendly.
We love Qdoba and have come many times but something about today’s visit was extra great!! Love this location

Owner response

I recently visited here with high hopes for a pleasant dining experience, but I was met with major disappointment due to both their service and portions.
My first encounter with their odd policies was with the shrimp taco – a dish that comes with only four shrimps.
In my opinion, this serving size is insufficient; at least five shrimps would make for a more satisfactory meal.
While I found this policy peculiar, I was willing to overlook it. However, my patience was further tested by a technical issue with their app.
The QR code, which was supposed to facilitate a smooth transaction, failed to work.
When I sought assistance, the staff member, rather than helping, seemed more interested in hastening my departure.
He suggested I call a number listed on the receipt for support – a number that, to my frustration, did not exist.
This lack of help and the absence of a working QR code, despite my having an established account, significantly marred my experience. Attempting to resolve the issue, I tried to contact corporate customer service, hoping they would address the app’s malfunction and improve my overall experience.
Unfortunately, I discovered that reaching someone at corporate was an impossible task, as no contact number was provided.
This encounter left me feeling that customer satisfaction is not a priority for this establishment. In summary, my visit was characterized by disappointing service and insufficient portion sizes.
The inability to resolve a simple technical issue and the apparent lack of concern from the corporate level have led me to question whether I would return or recommend this restaurant to others.

Owner response