Fast food restaurant, Hot dog restaurant, Takeout restaurant, Restaurant, Sandwich shop
Really enjoyed this place.I was visiting from out of town and went here with family.The grilled chicken sandwich was delicious, the chicken was big and very moist.The chocolate cake was very moist and yummy too.The hotdogs were very good.Staff was friendly and helpful.This place has lots of pictures etc that are nostalgia oriented, nice.
Owner response
Thank you so much for your review, so happy you enjoyed your visit with us. Diana Guest Services
We ordered the main sandwich, a Chicago dog, fries, and a milkshake. I've admitted before I'm not much of a Chicago sandwich lover, I don't think this one changed my life, but still enjoyable.We paid extra for cheese and peppers, and I would recommend getting the gravy (juice) to the side for dipping to avoid it soaking the bread too much before you eat.Overall good value. The hot dog was a bit above average, but with so many Sonoran Hot Dog food trucks in the city I wouldn't necessarily come here just for that.There's plenty of other options on the menu we're interested in trying. The strawberry shake was a reasonable price and size.
Owner response
Hi Jason, we are so sorry to hear this.Please reach out to www.portillos.com/contactus/ Thank you
The experience begins at the front counter where the order is placed.Once we made it to the register, I said hello and let our cashier know it was our first time there, we received a smile back. I am glad we live in times where most people go on google and look at the menu, reviews and so on.We knew what we wanted and so we ordered our food-- almost walked away without a drink....ahhh I was just so excited for the food-- my partner reminded me and so we ordered the drink. I remember being the face of a"fast" food restaurant many years ago; boy did I talk up the menu and upsold like crazy.No hard feelings on the cashier-- but to the managers, let your team know it is important to be just a little more personable. -Know your audience- ***The taste of the food made up for the overall experience.Huge thanks to the kitchen 🙌🏽 The Polish Sausage had a great flavor and char as did the sausage from the Italian beef (soft and juicy meat--NOT OILY) combo.(DIP IT, DROWN IT IN GRAVY!) The Chicken Tenders had a nice crisp to them but the breading needs a little umph flavor--the giardianera dipping sauce helped. Cheese sauce and crinkle cut fries 🍟 YUMMM!*** 11.25.2023 9ish pm
Owner response
Thank you Angelica 😃😊😊
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