Restaurant, Fast food restaurant, Hot dog restaurant, Takeout restaurant, Sandwich shop
Food & drink
Vibe
Cake
Salads
French fries
By owner
Street View
Menu 1
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Menu 5
Long time Portillo’s fan BUT, am I the only one that had a BAD hot dog.A smaller, tougher skin, weird tasting dog today; not great.May have to rethink my next hot dog stop.
Owner response
What happened to your order was unacceptable, it wasn't what we wanted you to experience.Please reach out to us at portillos.com/contactus Thank you, Cameron (Guest Service Team)
This location is alright.I seem to hardly ever have a good experience with the salads here.Im usually left picking out rotten lettuce & greens more often than I care to.Just tried the new chicken pecan & although what i could enjoy was good, all the rotten greens is just off putting.
Owner response
Hello Janel, we are so sorry to hear this.Please reach out to www.portillos.com/contactus/ Thank you
Good food, long drive-through line, tho.My rating is still five stars because the only reason the line is so long is that so many people want their food but don't want to go eat in the restaurant, and they simply cannot keep up.However, there is a drive through only location I go to if the lines are too long.
Owner response
Thank you for your patience
Mexican restaurant
1508 Essington Rd unit 1&2, Joliet, IL 60435, United States