Popeyes Louisiana Kitchen

First off it took forever to get my dinner .
And half my order of wings was not in the Togo bag .
And as I was waiting I noticed part of the seating area was wrapped with caution tape like someone drove through the window/wall , besides that as I was wondering why the restroom was locked , as I asked the cashier, she asked the lady in the gray shirt why was it lock , and the manager I wanna assume.
Said they were closed.
Now this was at 8:46 ish .
And I was refused that I couldn’t use the restroom!!! Wow what great service!!

Now let’s really talk about how poor the service is here and most of the reviews are horrible.
This is the CLOSEST Popeyes to me.
But I promise I will absolutely never come here again.
I just left this establishment and I just can’t believe how you charge me $31 and you repeated my order back to me multiple times I corrected you multiple times on how it was wrong and they couldn’t get the order right and still attempted to give me food I did not order, + I ordered a 8 piece nugget combo and DID NOT EVEN RECEIVE MY DRINK.
While I’m checking my food in the driveway I notice my 6 piece sweet and spicy wings aren’t in there.
I told the employee MAM you took my order you heard me say 6 sweet and spicy chicken and it’s not here she shut the window and went and made it.
Once she handed it over to me I told her like are y’all serious y’all are lacking that much custom service babe??????? I told her that’s not right on any levels.
I’m not receiving this food for free.
I am spending my hard earned money on this.
I asked the lady for her name in which she was very hesitant to give me her name she said it was LESLIE BUT WHO KNOWS IF THATS HER NAME.
The MANAGER there was a Hispanic man with a strong accent of course he wouldn’t provide his name so that’s how I must describe him, I got multiple meals and they gave me 1 BBQ sauce and I mean 1.
I asked for 2 or 3 more BBQ sauce and the manager said only 1 BBQ comes with multiple orders of chicken I asked him how is that possible he came over to the window & said “NO MORE SERVICE FOR YOU” 😭😭😭😭.
Little do they know I am fully bilingual but of course they don’t know that because I speak Spanish, I am BLACK but I speak Spanish.
I took time to learn Spanish over the course of 10 years so I do not discriminate but this Popeyes has employees who don’t not speak enough English to understand what you even order.
I run multiple dentist offices and know a lot about customer service.
I really wish I would of recorded this entire transaction because it would of shown how incompetent these people were, it would have shown how much customer service the lack.
I promise next time I go to any fast food places I’m going to be recording everything because this is absolutely ridiculous how these people actually have jobs.
I will be disputing this with my bank and will get ALL of my money back.
I also will be reaching out to headquarters about this in particular Popeyes, they really tried the RIGHT ONE TODAY.
And then they put my fries in a spicy chicken sandwich bag, the strawberry biscuit had no icing on it.
I had to return the biscuits and ask them to actually put icing 😭😭😭

Just purchased 12 wings honey barbecue wings with red beans and rice for dinner..The wings were old and the red beans and rice tasted very funny..The only that tasted normal was my drink…I went to this popeye’s because it’s close and it was too late for me to cook..And this is not the first time I’ve questioned the quality of the food