Jack in the Box

Name: Jack in the Box
Address: 1419 Gessner Rd, Houston, Texas, 77080, US
Telephone: (346) 440-2042
Price range: $
Rating: 3.30

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

Location: 1419 Gessner Rd, Houston, TX 77080, United States
Phone: (346) 440-2042
Price: $

Opening hours

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Access

Sunday: 6 am-10 pm
Monday: 6 am-10 pm
Tuesday: 6 am-10 pm
Wednesday: 6 am-10 pm
Thursday: 6 am-10 pm
Friday: 6 am-10 pm
Saturday: 6 am-10 pm

Drive through

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Food & drink

Vibe

Comfort food

French fries

By owner

Street View

Menus and Prices

Add Your Review

Reviews

This store is the absolute worst.
If we could give no stars, I would! The wait time was long but that was a minor issue.
The main issue is that my 1 year old son and Husband was giving a burger that was molded on the bottom bun.
My son ate it and my husband ate it, it just tasted funny buy the time he looked over it! It was too late and we had already consumed some of the damn food.
When he returned to the establishment the first young lady he encountered said aww dang give me a second.
She went to the back to speak with the manager and he was laughing.
He heard the other young ladies laughing.
Is this the way to treat your customers.
My son and him are now in the hospital for stomach pain.
They didn’t even apologize! No empathy no sympathy nothing.
Like we didn’t matter.

Ridiculous customer service by the drive thru female.
I didn’t even take the food as she was very unprofessional.
She had a tattoo on her right forearm and wearing glasses.
Will not recommend this restaurant as she seemed high on marijuana and couldn’t even take the order correctly.
Shame on manager as she was right there and the employee was ruling her.

Owner response

Hi Mudassar, we're disappointed to hear about your experience and thank you for bringing it to our attention.
You should always expect excellent service from our team.
Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.

I ordered a sausage croissant meal with drink was a coffee, a sausage croissant just a sandwich, and tacos .
The fries were cold, I asked for ketchup, french vanilla creamer and cashier said yes we have French vanilla creamer.
And didn't get either.
The sweet tea was nasty it tasted like the tea pot was not cleaned .
Um I believe both croissants were meals.
But yeah definitely did not enjoy my food at all .
I couldn't eat cold fries .

Owner response

Hi Bianca, we're sorry to hear about this experience.
You should always expect properly prepared food at Jack's.
Please reach out to us at https://www.heyjackbox.com/.
Thank you for your feedback.