Pollo Regio

Name: Pollo Regio
Address: 11322 Garland Rd, Dallas, Texas, 75218, US
Telephone: (214) 324-3000
Price range: $
Rating: 4.60

Mexican restaurant, Fast food restaurant

Pollo Regio stands out in Dallas with its lively atmosphere and comfort-focused Mexican cuisine. Ideal for a quick bite or a cozy dinner, this popular spot offers a variety of healthy options and organic dishes. Guests rave about the friendly staff and the delicious roasted chicken that practically falls off the bone. While some have noted a slight rise in prices, the accessibility and vibrant vibe make it a great choice for families and university students alike. With convenient services like drive-through and curbside pickup, there's never a bad time to indulge in their flavorful offerings.

Contact Info

Location: 11322 Garland Rd, Dallas, TX 75218
Phone: (214) 324-3000
Price range: $

Opening hours

Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-11 pm
Saturday: 10 am-11 pm
Sunday: 10 am-10 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Kerbside pickup
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Great tea selection

Lunch
Dinner
Solo dining

Comfort food
Healthy options
Organic dishes
Quick bite
Small plates

Lunch
Dinner
Catering
Dessert
Seating

Toilets
Wi-Fi
Free Wi-Fi

Casual
Cosy
Trendy

Groups
Tourists
University students

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free parking lot
Plenty of parking

Food & drink

Vibe

Nachos

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Menu 6

Add Your Review

Reviews

The prices constantly rise at this chain and somehow the portion size shrink.
At least stay consistent.
Their containers for their sides got even smaller and yet they always raise their prices.
Stop ripping your customers off.
Beans and rice are literally the cheapest things to make and you're ripping off struggling families!

Owner response

Adrian, we're sorry to hear about your experience.
We understand your concerns and will address this issue with our team.
We strive to provide value to our customers and will work on improving our portion sizes and pricing.
Thank you for bringing this to our attention.

Ordered a chicken quesadilla, thank goodness I wasn't starving to the point where I wouldn't chew my food because inside the quesadilla was a piece of metal.
Looks like the wire ties used to tie bags of tortillas or not sure what.
Regardless it shouldn't have been in there.
Appetite ruined.

Owner response

Hi Richard, we're very sorry to hear about your experience with our chicken quesadilla.
This is definitely not the kind of quality we strive for.
We appreciate you bringing this to our attention and we'll make sure to address it with our team.
Please contact us at customerservice@polloregio.com to make this right.
Thank you for your feedback.

This is our favorite location, friendly staff and the food is always great.
The smells bring us in every time! Update: Just used drive through for dinner and Alejandra was great.
Ordering while a train is blowing its horn could have gone wrong but she handled it like a champ!

Owner response

Julie, we are thrilled to hear that our location is your favorite! Our team works hard to create a welcoming atmosphere and delicious food.
We appreciate your kind words and look forward to welcoming you back soon.
Thank you for your support!