Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
Food & drink
Vibe
Pizza
By owner
Street View
Menu 1
Menu 2
TLDR: This location is pretty great. I’ve never had a bad experience here and Ben is literally the best, most customer service conscious person! I ordered pizza from my car from the parking lot and was going to wait there, but decided I’ll just wait inside in case the pizza is done sooner than the estimated time.Ben greeted me and apologized that my pizza wasn’t ready yet, but I assured him that I had JUST placed the order and that there was no hurry, I was just to wait inside.He goes into the kitchen and comes back about 5 min later again apologizing that it’s taking so long, and I reiterated that it wasn’t taking long at all, that I just had just ordered from the parking lot due to poor planning on my part 🤣.He again apologizes because they are unable to make the personal pan pizza I ordered (maybe out of the allotted dough for that size?) so they upgraded me to a small pizza for no extra charge! I said “yes… that’s so… terrible…?” 🤣🙏 but I guess someone left a bad review when the same thing happened to them.I was floored! Anyway, come to this Pizza Hut location if you want your food to come out early, (they finished 5 min before my expected pick up time) to have GREAT customer service, to get food that’s even BETTER than what you ordered, and to say “hi” to Ben 😎 On another visit I did order the chocolate donuts which were really dry so I didn’t end up eating more than one, but I’m not sure if that’s how the donuts always are and I just don’t like them, or if they were over baked.I’ll stick to pizza!
The food was good when it finally came.40 minute wait after ordering.Only 3 other people here and we finally had to ask for boxes because our little one was screaming.Will never go back.Staff is not professional at all.Shameful.
Ordered a gluten free with no cheese for my gluten and dairy sensitive and it was burnt and basically everything fell apart bc it was done too much.This is the worst gluten free pizza we ever ate. The meat even broke in pieces when we would pick it up.Definitely not worth the money we paid. Very disappointed.
Chinese restaurant
4335 Lake Michigan Dr NW N, Grand Rapids, MI 49534, United States
Italian restaurant
1389 Walker Village Dr NW, Grand Rapids, MI 49534, United States
American restaurant
4511 Lake Michigan Dr NW, Walker, MI 49534, United States
Pizza restaurant
4787 Lake Michigan Dr NW, Walker, MI 49534, United States