Applebee's Grill + Bar

Very good food.
Our waiter, Cody, was very kind and attentive.
The bourbon street chicken is a DREAM.
Check in with Yelp for an appetizer! Prices are a smidge high, but the food was very tasty.
Good atmosphere and easy parking.

Owner response

The food was good and that's about it.
I am usually very forgiving when it comes to service people as I fully understand but last night was ridiculous.
There was maybe a handful of people in the restaurant yet it took well over half an hour to just get our beverages, one which came with actual trash in it? And when we asked for a new one from a different server it looked almost like a whole new drink than the previous one(what did we have before??).
After we got our food (maybe after an hour/hour 15?) We really didn't see much of our waiter which made it difficult to ask for more drinks.
He comes back with our checks and we place our cards down and he takes them, he had them for a very long amount of time.
This is the thing that drove me absolutely insane, he walked up to a table near us showed that table all of the cards he had (ours included) and asked that table which card/cards were there's...
this man took our cards and trusted this other table to not take our cards..
then he vanished for another 15 - 20 minutes? We all started to panic, he finally comes back and the asked us which ones of the cards were ours we tell him and he's gone for another uncomfortable amount of time but maybe that was just because I was panicking.
I'm also pretty sure I was not billed correctly but I just wanted out it was 10:30pm and the price wasn't that off from the original check.

Owner response

Went in today and Elena took care of me❤️ Food was delicious, area was clean, and service was great.
And Lisa the Manager is amazing and super sweet:) This store will see me back very soon😉

Owner response