Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
Food & drink
Pizza
By owner
Street View
Ordered ahead in the app for pick up.I waited in line for 20mins to be told that they didn’t get my order and it was not made.No one offered to make the order, give me a discount, not even an apology.I literally had to ask the lady at the counter in confusion if I could still get the food I ordered for her to consider doing it.Everyone involved made it my problem that my order didn’t make the cut so needless to say I’ll never be back to that location and I’ll be getting pizza somewhere else for a while.
There were two parts of my order.The pasta taste it amazing and was properly cooked.The meat, baked sandwich thing was overcooked to the point that it was almost impossible to eat.When I went to pick up my order, the young man at the window was fantastic.He was friendly.Good customer service.I just wish my food was as good as his service.
Pizza Hut is literally a joke anymore.I purchased 2 Hut box’s with a full melt & side and when my husband got home with the order, they were only halves.The First Lady in customer service I talked to told me to go to the store to ask for a remake, when I tried calling the store itself, I ended up getting another representative who was a man and was by far the rudest person I met.He had no manners or hospitality.At first he said that ordering online doesn’t show on the computer in the stores what exactly you ordered and if I wanted that, I should have did a call in order, and not ordered online, then asked if I wanted them to be remade which we wanted but then he came back with “they’re out of stock” which pissed us off considering the order was already wrong and I had already been hassling with them for 20+ mins, then I finally asked for a credit.If a new item can’t be shown properly on the computer screens for the people to make, it shouldn’t be an option to order it online, especially when they’re charging customer’s.Never again will I order from them.
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