Pieology Pizzeria, Moreno Valley

This is our first time ordering pizza here.
Our English is not very fluent, but the staff was very patient and helped us make homemade pizza, and it was quite delicious!

Owner response

BEWARE!!! IF YOU ORDERED ONLINE AT 10AM 4/23/24 DO NOT EAT THE PIZZA!!! The employee was not sanitary when cutting the pizza and making dough for the online orders, her bare hands and shirt touched the pies.
So if you ordered around 10am and got cauliflower crust or regular with green onions or mushrooms I'd ask for a refund also.
AGAIN DO NOT PLACE AN ONLINE ORDER DURING MORNING SHIFT! Cynthia and Dianne are the two most awful employees employed at this Pieology.
I come here often and this is the first time in years I've gone around brunch hours (10:30am) Tuesday during their shift.
I was not greeted instead as I silently stood in line waiting I was told "I have online orders, you have to wait" BY THE STORE MANAGER instead of, "Good morning I'll be right with you" or something someone who values their customer would say.
I proceed to wait 15 minutes while they prepare 3 pizzas and 1 salad which is understandable but with two employees one should have been able to assist in-store customers while the other takes care of online orders but still no problem.
I proceed to order my Pizza (which I was given a poor attitude by the manager through the whole pizza making process) then pay.
I'm still smiling and being polite because I get it, you work fast food it's the hardest job in America next to being a Neurosurgeon life must suck FOR YOU.
While I wait I ask for a complimentary water cup (3oz dentist cup) in which I get water but the employee accuses me of getting a fountain drink mind you they offer a free perk of a fountain drink with custom pizzas so if I wanted one I would have just got one with my pizza or paid for it NOT GET A SIP FROM A TINY CUP.
I then go to show the employee my WATER to which she rolls her eyes so I had to stand up for myself and politely ask for a refund.
Night shift's staff is completely different it's sad because they lost a long time customer.
Once I cash in my points I'll never eat here again.
Guess I'll buy the Pizzano Pizza stone machine from TikTok and make my own from now on you should too until Pieology turns into BLAZE Pizza.

It’s not that hard to be able to make a pizza.
Workers act like the toppings are coming out of their own pockets.
“Sauce is extra” “cheese is extra” they don’t put enough sauce or cheese to begin with so you have to ask for extra unless you want a dry piece of dough for $12 Workers are rude and don’t know anything and the inside of this place is disgusting.

Owner response