Papouli's Greek Grill

Name: Papouli's Greek Grill
Address: 11224 Huebner Rd #201, San Antonio, Texas, 78230, US
Telephone: (210) 641-1313
Price range: $$
Rating: 4.30

Greek restaurant, Caterer, European restaurant, Takeout restaurant, Mediterranean restaurant

Location: 11224 Huebner Rd #201, San Antonio, TX 78230, United States
Located in: City View Village
Phone: (210) 641-1313
Price: $$

Opening hours

Sunday: 11 am-7 pm
Monday: 11 am-7 pm
Tuesday: 11 am-7 pm
Wednesday: 11 am-7 pm
Thursday: 11 am-8 pm
Friday: 11 am-8 pm
Saturday: 11 am-8 pm

Food & drink

Vibe

Gyros

Souvlaki

Burger

French fries

Street View

Menus and Prices

Add Your Review

Reviews

The food was full of flavor, and the pita bread was undeniably the best I've ever tasted.
Soft and warm. It's self-serve, but there are still waiters on the floor ready to accommodate your needs.
My family and I were there over an hour just catching up with our lives and enjoying the food.
They never tried to rush us out or get rid of us in a hurry.
They treated us well.
Which is always appreciated.
We'll be back again soon.
Thank you for everything.

it wasnt horrible but it was way overpriced for what we got for two people i spent 42$ and the chicken pita was dry and the lamb one was super chewy i got old fries that were way overdone.
couscous was okay but thats pretty much the only thing we had that wasnt bad.
the unsweetened tea tasted old.
overall i am very underwhelmed and unhappy.

I went there on 9/14/2023 and got the gyro with falafel patties and this is what they thought was ok to serve me.
I called spoke to the manager I let him know what happened and he said I will leave I will make it right I will leave a gift card for you all I want is what was burnt replaced I don't want anything more than what I paid for so I come up here today to the next day to get my food replaced or the gift card or whatever they can't find it nobody knows what I'm talking about so I'm done the only power I have as a consumer is to make sure I never spend my money at a place that will not fix their mistakes or lies and says they will and then does not

Owner response

Dear Sonja, I’ve already been informed by my staff about what happened and I offer my sincerest apologies.
The manager actually had the gift card for $25 he promised with him (he put it in his pocket so he wouldn’t forget), but then forgot he had it when he left after his shift.
The manager on duty when you arrived didn’t know about the arrangement so that’s why she didn’t know what you were referring to when you showed up and asked.
Totally a miscommunication on our part.
If you text me your address I’ll personally ensure your gift card is mailed to you.
My personal cell is 210-849-9283.
Please accept my deepest apology for your initial experience and for not making it right when you returned.
Sincerely, Nick Anthony Founder