Panera Bread

This was our first visit to Panera Bread, and might be our last, but my hubby still has a Christmas gift card to redeem there, so we will likely have to return to redeem it. Anyway, my daughter and I were really looking forward to the visit.
Well, the food was decent, not fabulous, but what really stands out is the wrecked service! Horrible service! The cashier was rude! She was not nice at all.
She was yelling at customers to move to the other side of the cash register bellowing that the right side of the register is for ordering.
How are we newbies supposed to know that? Now, I was willing to give Panera a break because they are relatively new, and perhaps are going through some growing pains, but there were no excuses.
It was loud, workers were yelling, the door was constantly being opened and slammed.
Whataburger is quieter! The restaurant was also quite filthy! The tables were never wiped down, the floors were wet where the fountain drinks had spilled, and my salad had humongous chunks of white lettuce, and the avocado was brown in certain spots.
My daughter’s sandwich was good, but she said that the bacon was tough to chew! I was very dissatisfied and very disappointed.
1/5.

Disaster at every level! Bakers, after a month, still cannot make bagels.
The bagels are too thin, hard, and lack the appeal of what they should look like.
See the cinnamon crunch bagel pics. Ordering online is a nightmare.
I ordered bagels online and got the email my order was ready.
I went to the store for pickup and was told they ran out.
The manager said to avoid this in the future to call ahead and have someone put them aside for me.
Seems insane to get an email stating they are ready and then not be but, OK. Next day I called to have them put aside.
I was told to come in to the store and tell them they were placed aside over the phone.
I asked if they wanted my name and was told they didn't need it.
My wife went in later and there were no bagels put aside.
I spoke on the phone to an out of town manager (Jade?) and she assured me this would be fixed, that she was going to retrain the managers that night.
She also promised me that if I came the next day, she would have bagels and cream cheese put aside for me. I went the next day and the manager from day 1 was there.
Jade apparently didn't retrain anyone or keep her promise as there were no bagels put aside.
Luckily they had a minimal amount remaining so I was able to get some. 3 days to get bagels...
And lackluster ones at that. Place needs a demo and start over.

As a member of their Sip Club, I enjoy unlimited free drinks every day.
For just $11 a month, I've crunched the numbers, and it's an amazing deal - roughly $3,000 worth of drinks each month.
This will bankrupt them for sure as I imagine I can't be the only one simply getting my $3,000 of free drinks a month and not giving them a dime for anything else.
I assume they were hoping that people would come get their free drink and buy some food or something.
Not me.
Either way, I certainly appreciate Panera bread for giving me $3,000 of free drinks every month. May I suggest you try the death lemonade as soon as possible! It is so delicious and it is packed full of caffeine which is great as a pick me up.
They're getting sued because it killed two people so you got to try it before they're legally mandated to get rid of it! They recently adjusted how much caffeine they say is in it to account for the ice, but my understanding is that they didn't lower the caffeine content.
They simply recalculated how much it would actually be with the ice.
To avoid the ice watering down the caffeine content, just ask for no ice and that they fill it to the top.
This will ensure you get all 700 mg of caffeine! 😋