Freddy's Frozen Custard & Steakburgers

Do NOT recommend! We have a family of 5, so we ordered 5 combos with some additional sides.
90% of the order was given to us incorrectly, to start with and what was given to us was very low quality. Their California style burger had a couple scraps of lettuce, drenched in whatever orange sauce (completely making the bread soggy) it’s supposed to come with a double patty and it came with one, it did come with a whole onion 😂 they didn’t even bother separating it, also it included a whole sliver of tomato and the patties were almost transparent since they were made paper thin. We asked for a plain burger for one of the combos and yet they still added cheese to it and onions. Our other combo was supposed to come with bacon.
Shockingly enough it came with a bacon bit.
One! A piece approximately the size of a dime! Whoa 🤯 We ordered 2 all American beef hotdog combos but only received 1. We ordered a large side of cheese curds and received the equivalent of a regular sized. The ONLY positive thing we can say about this visit is that their French fries were fresh and savory.
They were of perfect serving.
Buttttt we only received 2 orders of fries out of the 5 we had ordered. Last….
The patties are greasy and paper thin! We don’t come here often but have came here at least a handful of times in the last year and this was completely unexpected and different from the other times we’ve came by.
I’m not sure if it’s the cook’s doing? Perhaps a cutdown on food supplies? Either way we were very disappointed.
Especially for such a pricey fast food place. Overall 5 thumbs down.
👎🏼 👎🏼👎🏼👎🏼👎🏼 Google should start offering negative stats as a rating.
🙈

Owner response

I ordered through Grubhub… so my review is only what I ordered..
spicy chicken sandwich with string fries..
chicken sandwich was flat ..
like if someone stepped on it ..
bun was stale ..
chicken was spicy but over cooked in grease that it had hard sections to bite into ..
this was a combo for $12..
and was not worth it …

Owner response

We went to Freddy's Sunday afternoon with some friends; and to be honest, I didn't know what to expect.
I saw some of the reviews and was semi concerned.
But there was nothing to worry about on my part.
The food came out hot and quickly.
The fries here are better than the onion rings(!), and the cheese curds are even better than the fries! I ordered the California burger and it was decent.
Then...
DESSERT! If you are on the fence, I had the dirt and worms custard and it was great.
I don't think that Freddy's is worth the drive to the Westside from the Northeast, but if I'm already on that side, I would come back.

Owner response