Cafe, Bakery, Breakfast restaurant, Caterer, Coffee shop, Delivery service, Takeout restaurant, Salad shop, Sandwich shop, Soup restaurant
I donât know what happened to this location but a year ago it was great. Maybe an off day but the sandwich I received was awful. They were sold out of everything on a Saturday afternoon also. The employees are nice and I feel bad for their working conditions. They looked stressed. Food has gone downhill unfortunately.Burnt sandwich, very flat and barely anything in it.
The breakfast was good, the service was ok, the delicious hot chocolate was the worst hot water I tried, not recommended.I asked to change it and they gave me another hot water with more whipped cream and a little bit of chocolate syrup.Now Iâm going to drink water in another place.Not a good experience, but the sandwich was good and the macaroni and cheese too.
Very disappointed.This location was extremely disappointing.I ordered 4 large Mac n cheese and came home with 3 smalls that were only half filled and 1 large.I called because I understand stuff happens and when I spoke with the manager she stated â thatâs weird cause I saw them take all 4 containers out and they were the same sizeâ it felt as though she was calling me a liar based off of her tone and what she implied.My family was looking for a quick meal before we headed to the strip for a concert.Unfortunately I didnât have time to go back so I asked if she could reimburse me or if there was anything else she could do.She eventually said I could come back another time and they would remake them.After spending $45 I was extremely disappointed and I felt that I could have been spoken to in a more professional manner or like maybe it was their mistake and Iâm not trying to get over on them, I wasnât looking for any special treatment just an understanding and a solution.Usually really pleased with Panera but unfortunately it was not a good experience this time. I have included the photos of the different sizes and the half filled containers just so if she happens to reads this it may provide some credibility to a situation she doubts.
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