Cafe, Bakery, Breakfast restaurant, Caterer, Coffee shop, Takeout restaurant, Salad shop, Sandwich shop, Soup restaurant
This Panera is in a prime location, However, the staff there doesn't have any work integrity. My order was packed wrong, instead of a full sandwich, I got a half. The bread tasted old and dried. The woman who I assume to be the restaurant manager was packing good without wearing a hairnet/cap and at the same time chewing gum talking on her phone via headset. Just overall poor, food service health code adherence. I'm surprised the health department didn't close this place down yet.
Disgusting service and quality.BEWARE OF THIS LOCATION! (The first girl who alwyas made my sandwich was great). Service afterwards disgraceful...I've been ordering from here for many months the same sandwich and 90% of the time it's been 2 sandwiches at at each order.No one is perfect and mistakes are a given.It can always be fixed but when it comes to people's food numerous mistakes are no acceptable esp when it comes to health.I ordered a sandwich and they claimed their system went down.That's fine.Electronics malfunction; my issue is if the system went down how were you even aware what and who ordered which type of meal and who gives stale bread w/old blackened lettuce to a customer.They made the other half of my sandwich as I told them it was a whole sandwich and during lunch when I opened my wrap it was AGAIN..another stale piece of bread w/old blackened lettuce. Day 2...I figured to give another try the next day..this time delivery...again...I received a stale bread w/lettuce and tomatoes and disgusting onions which I DID NOT ASK FOR ..NO SPINACH, CUCUMBERS, ARUGULA, BASIL OR CILANTRO...once is a mistake anything more and consecutively is just targeted maliciousness.Then the girl who picked up the call tells me I have to keep coming back in to get my order fixed then tried to blame the delivery.First off the delivery driver WAS NOT THE ONE WHO MADE MY FOOD panera did! Then she refused to take my call thereafter from hanging up on me. This place may be newly built.But their quality and customer service is completely disgusting.The pictures says it all! Why should I constantly have to venture back to a place for them to fix my order when it's their poor quality and unsanitary services that keep messing up.I'm not going to put the reps name who was rude, I'm not distasteful as they were but it's not the first time. So much for contacting a manager when your meal is constantly incorrect.They did not honor their written word.
Staff impersonal, ordered a large cob salad for a total of $14.93. It would had been safer to say that If I would have ordered two smaller salads, MAYBE...I would've gotten a large salad worth.The greens in my large bowl wouldn't even filled a small bowl.Disappointed big time.In addition, they automatically assumed that I wanted a piece of bread with my meal.Didn't ask if I wanted an Apple, chips or bread.Sadly, not going to be a repeat customer at this location, rather drive the distance. I should had read the reviews before stepping foot in this location! Woooof!
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