Panda Express

Chinese restaurant, Asian restaurant, Restaurant

Panda Express
  • Location: 4897 Town Center Pkwy, Jacksonville, FL 32246, United States
  • Located in: Markets at Town Center
  • Phone: (904) 564-4352
  • Price: $

Opening hours

  • Sunday: 10:30 am-9 pm
  • Monday: 10 am-9:30 pm
  • Tuesday: 10 am-9:30 pm
  • Wednesday: 10 am-9:30 pm
  • Thursday: 10 am-9:30 pm
  • Friday: 10 am-9:30 pm
  • Saturday: 10:30 am-9:30 pm

Food & drink

Panda Express Food & drink

Vibe

Panda Express Vibe

Chow mein

Panda Express Chow mein

Noodle

Panda Express Noodle

Orange chicken

Panda Express Orange chicken

Street View

Panda Express Street View

Menus and Prices

Panda Express menu prices 1
Panda Express menu prices 2
Panda Express menu prices 3

Add Your Review

Reviews

The lady at the counter had a bit of an attitude, like she seemed annoyed when we talked to her or asked questions, it made us super uncomfortable.
The only way I can explain it is it was like she didn't want to be there and we were a inconvenience.
Her movements were kind of aggressive and she even dropped one of the spring rolls when trying to put it in the bag (from what I was told).
Hoping that wasn't really the case but that is exactly how we felt, we even talked about it in the car because we were confused. We asked for teriyaki sauce on the side, me for my rice and then for the teriyaki chicken and I'm seriously dissapointed with the amount that was in these packets.
They are maybe half of the scoops that y'all use when putting it directly on the chicken and we were only given two.
(Just stopped typing to check, they are only 1 oz!) If giving these packets on the side, y'all should definately throw in an extra packet or two just in case since y'all aren't using the 2oz soufflé cups anymore.
That much should have been more than obvious.
1oz is not equal to 2oz 🙄 Also, is it just me or did the portion size of the entree in the bowls go down? It did all fall to one side on the car ride home but even then it seems like it was all rice and barely any orange chicken.
Very dissapointed in my bowl, especially when my the plate was perfectly fine and great portions.
It's hard not to feel like my bowl and my request for teriyaki on the side were purposely done messed up when I was really nothing but nice and respectful to the employees, even if I was thrown a bit off with their demeanor. The good news I guess is we both tried the Beijing beef for the first time and we liked it, and the food was also just as tasty as always.
That being said, if I go to Panda Express I'm not going to this location anymore, I'll stick to the one at the beach when I happen to be on that side of town.
Honestly it was such a dissapointment.
When I'm in Town Center I'll just go somewhere else, there are plenty of other places there to eat that won't make me feel as uncomfortable as this interaction did. Edit: Just read another person's review from three hours ago, which would have been a bit after we got our food, and it was talking about how the workers were eye-rolling and rude.
It seems we weren't tripping and the workers really were being rude to us.
That's absolutely ridiculous you allow your workers to ruin people's experience like that.
That's a one way ticket to loosing business because I'm never going back to that Panda again and sure will warn others about it so they don't have to go through the same thing.
Do better.

Times must be tough for Panda at the Town Center as they are stealing money from their customers.
I paid for two entrees and received only one, and it was cold.
You people have lost my business and I want a refund.

Worst experience, I do NOT recommend!! Today at 4:45pm I ordered beef & broccoli to literally only receive broccoli and the tiny bits of beef… There wasn’t any meat at all really.
Fried rice was cold and dry chow mein was dry and sesame chicken tasted weird.
I’m really upset that my money was wasted.
Couldn’t even go back to have my order done over because of work, constantly call the restaurant no one answers.

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