J. Alexander's Restaurant

Name: J. Alexander's Restaurant
Address: 10296 Bistro Dr, Jacksonville, Florida, 32246, US
Telephone: (904) 996-7147
Price range: $$$
Rating: 4.50

American restaurant, Bar, Brewery, Family restaurant, Fish restaurant, Hamburger restaurant, Lunch restaurant, Restaurant, Steak house, Traditional American restaurant

Location: 10296 Bistro Dr, Jacksonville, FL 32246, United States
Located in: St Johns Town Center
Phone: (904) 996-7147
Price: $$$

Opening hours

Sunday: 11 am-9 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-10 pm
Saturday: 11 am-10 pm

Food & drink

Vibe

Onion

Crab cake

Strip steak

Chicken fingers

Martini

Spinach dip

Ribs

Caesar salad

French dip

French fries

Street View

Menus and Prices

Add Your Review

Reviews

The customer service was great from the hostess I spoke to on the phone and my server.
They were extremely sweet, quick, and efficient. However, I was disappointed by the Steak Maui.
Steak is one of my favorite foods and I was upset by how drenched it was by what tasted like watered down A1 sauce.
I tried my best to give it a chance and tried some more bites, but I could not taste the steak, if there was any seasoning, or even the fat.
Which is what gives a ribeye more flavor.
And it took up about 1/4 of the steak. If you have to put sauce on a steak, then the steak isn’t good and you did something wrong.
Even after I tried to scrape the sauce off, it did not go away and neither did the taste of it.
The most flavor I had was the salt from the fries next to it. By the time I had realized how dissatisfied I was, I had already eaten enough of the steak that I did not want to create a hassle for any of the staff. While I am definitely willing to come back, it will not be for the steak. Even looking at other pictures of the Steak Maui, they do not look like anything I ate tonight.

Owner response

We're sorry you had an issue with your order.
We're confident we'll do better next time, so we hope you'll consider ordering from us again.

As many times as we have enjoyed this restaurant, I’m not sure why this is my first review.
Hands down, this is our absolute favorite place to eat! My son and I have made this our go-to weekend spot for over a year now, and it never disappoints. The service is definitely 5 star! B Two weeks ago when we were there, as soon as we sat down, our server Makayla greeted us with our regularly ordered drinks.
We were shocked that she had remembered us - much less what we typically order! She definitely made us feel special! In addition to the exceptional service, the food is phenomenal.
We always start off with Mexico City Spinach Con Queso and chips - which is DELISH!!! As for cocktails, you cannot beat their Lemon Drop Martini! It comes with a side car- so you definitely get every last drop. If you like chicken tenders, I must say that these are some of the best I’ve ever had! The portion is huge and comes with a heaping pile of crispy shoestring fries. Whenever my husband is able to join us, he is obsessed with the Old Fashion Hamburger.
Cooked to perfection and loaded with anything you can think of! Overall, you can’t beat the food, service, atmosphere or the price!! Our absolute fave!!!!

Owner response

Hi Heather thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!

The food was well prepared and delicious.
My prime rib was amazing.
The wild rice and orzo was really good.
The server Joseph was pleasant.

Owner response

We're delighted to hear that you enjoyed your dining experience with us! We'll be sure to pass along your compliments to Joseph for providing pleasant service.
Thank you for dining with us, and we look forward to welcoming you back for more delicious meals in the future!