Five Guys

Name: Five Guys
Address: 4413 Town Center Pkwy Unit 401, Jacksonville, Florida, 32246, US
Telephone: (904) 996-6900
Price range: $$
Rating: 4.30

Fast food restaurant, American restaurant, Hot dog restaurant, Hot dog stand, Restaurant

Location: 4413 Town Center Pkwy Unit 401, Jacksonville, FL 32246, United States
Located in: St John's Center North
Phone: (904) 996-6900
Price: $$

Opening hours

Sunday: 11 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-10 pm
Saturday: 11 am-10 pm

Delivery

Sunday: 11 am-9:30 pm
Monday: 11 am-9:30 pm
Tuesday: 11 am-9:30 pm
Wednesday: 11 am-9:30 pm
Thursday: 11 am-9:30 pm
Friday: 11 am-9:30 pm
Saturday: 11 am-9:30 pm

Food & drink

Vibe

Comfort food

Cheeseburger

By owner

Street View

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Reviews

I haven't been to a Five Guys in YEARS because I always hated the wait, no matter how far in advance I placed the order.
I had a craving for some good fries and decided to give them another shot.
I ordered online - one large fries, a grilled cheese with a 1/3 lb beef patty added and a milkshake.
I've heard people say you have to try their grilled cheese burger and that's how to order it.
Things have changed since I last ordered, you can now tell them "You're on the way" and "you've arrived." I used those functions and when I got there, I saw like five people waiting on orders.
Even though online it said my order would be ready at 7:55, I waited until 8:20 to arrive.
I figured it still wouldn't be ready so I got into my car and went to the Publix in the same shopping plaza.
I purchased two things, drove back, went inside, and my order STILL wasn't ready! (They said they were waiting on fries.) Once the fries were done and in the bag, they gave me the food and THEN proceeded to start making the shake! I don't know WHAT is up with their order of doing things, but it really frustrates me when I order so far in advance.
The food was good - their fries are great and they always put extra in the bag.
I included a photo so you can see just how many extra fries you get.
You can add unlimited toppings to the shake and burger for no extra cost which is nice.
It was remarkably clean inside and they offer free Peanuts as you wait.
I just hate waiting so long!

I finally tried out this particular establishment, and I was not impressed.
I know I've rated it 4 stars.
However, the only complaint is the cost.
The food was freshly made, and the staff was super helpful and personable.
I've had better burgers 🍔 for less.
I wanted to give them a try.
I think overall my expectations were too high.
I don't think it's 5 star worthy.

Ordered a small Cajun, Was given just a small cup of fries, Then looked confused when told that can’t be right not for 5 dollars.
Burger wasn’t cooked fresh, Watched them unwrap the burger from tinfoil….
Lousy experience.

Reservations