Palm Court
Restaurant
Contact Info
- Location: Pl. de la Lealtad, 5, Retiro, 28014 Madrid, Spain
- Located in: Floor 0 · Mandarin Oriental Ritz, Madrid
- Phone: +34 917 01 67 67
- Price range: $$$$
Opening hours
- Monday: 8 am-11 pm
- Tuesday: 8 am-11 pm
- Wednesday: 8 am-11 pm
- Thursday: 8 am-11 pm
- Friday: 8 am-11 pm
- Saturday: 8 am-11 pm
- Sunday: 8 am-11 pm
Other Business Hours
Lunch
- Monday: Closed
- Tuesday: 1-4 pm
- Wednesday: 1-4 pm
- Thursday: 1-4 pm
- Friday: 1-4 pm
- Saturday: 1-4 pm
- Sunday: Closed
Dinner
- Monday: Closed
- Tuesday: 8-11 pm
- Wednesday: 8-11 pm
- Thursday: 8-11 pm
- Friday: 8-11 pm
- Saturday: 8-11 pm
- Sunday: Closed
Breakfast
- Monday: 7-11 am
- Tuesday: 7-11 am
- Wednesday: 7-11 am
- Thursday: 7-11 am
- Friday: 7-11 am
- Saturday: 7-11 am
- Sunday: 7-11 am
Services
- Dine-in
- Delivery
- Takeaway
- Great cocktails
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Alcohol
- Beer
- Cocktails
- Coffee
- Spirits
- Wine
- Breakfast
- Brunch
- Lunch
- Dinner
- Dessert
- Bar on site
- Toilets
- Cosy
- Upmarket
- Family friendly
- Groups
- LGBTQ+ friendly
- Transgender safe space
- Accepts reservations
- Credit cards
- Good for kids
Food & drink
Vibe
Tea
By owner
Street View
Menus and Prices
Menu 1
Menu 2
Menu 3
Add Your Review
Reviews
Everything here was PERFECT i would give service 5 stars, but unfortunately one of the waiters was impolite and treated me and my adult daughters and son with impoliteness for no reason.He objected to our food choices and preferences, he waved his hands at my kids whenever one of them wants to order acting busy writing on the ipad. Finally, he asked my daughter to stop eating chocolate because, according to him, it is not allowed by the management...then i I told him that this is not true, and i had to ask other employee to stop him from serving or approaching my table.
Owner response
Dear guest, Thank you for sharing your feedback following your recent stay at Mandarin Oriental Ritz, Madrid.Your comments are essential to us, and we take them seriously as we continuously strive to improve our services.Please be assured that we are investigating the issues you've raised and taking corrective actions to prevent recurrence.We hope you will give us another chance to demonstrate the exceptional hospitality we are known for. Warm regards, Mandarin Oriental Ritz, Madrid Team
Hi nice elegant place for cosy dinner , the service was good but the waiter don’t speak much of English which is weird for such a high end hotel, the food is average , the dessert was disaster , the cheese cake very plan and weird test , and the rise pudding was re invented in a wrong way , I think it’s for one time only .
Owner response
Dear Guest, Thank you very much for taking the time to share your opinion with us.We feel truly sorry to read that you did not have an enjoyable experience with us.We would have liked you to have a better experience in our hotel and that is why we take your review into consideration We hope you will give us another opportunity to change your opinion. Best regards, Palm Court Team
Food was great, price was very reasonable, and service is amazing.They give complimentary appetizer (bread, olive oil, and broth) and also a dessert.The venison was cooked to my liking.
Owner response
Dear Guest, Thank you a lot for sharing your experience with us and for taking the time to review our restaurant. We are glad you enjoyed your experience and hope to receive you back soon. Best Regards, Palm Court Restaurant Team
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