On The Border Mexican Grill & Cantina

Name: On The Border Mexican Grill & Cantina
Address: 8315 Northlake Commons Blvd, Charlotte, North Carolina, 28216, US
Telephone: (704) 612-2700
Price range: $$
Rating: 3.90

Mexican restaurant, Burrito restaurant, Caterer, Takeout restaurant, Restaurant, Taco restaurant, Tex-Mex restaurant

Location: 8315 Northlake Commons Blvd, Charlotte, NC 28216, United States
Phone: (704) 612-2700
Price: $$

Opening hours

Sunday: 11 am-9 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-10 pm
Saturday: 11 am-10 pm

Happy hours

Sunday: Closed
Monday: 3-7 pm, 9-11 pm
Tuesday: 3-7 pm, 9-11 pm
Wednesday: 3-7 pm, 9-11 pm
Thursday: 3-7 pm, 9-11 pm
Friday: Closed
Saturday: Closed

Food & drink

Vibe

Margarita

By owner

Street View

Menus and Prices

On The Border Mexican Grill & Cantina menu prices 1

On The Border Mexican Grill & Cantina menu prices 2

On The Border Mexican Grill & Cantina menu prices 3

On The Border Mexican Grill & Cantina menu prices 4

On The Border Mexican Grill & Cantina menu prices 5

Add Your Review

Reviews

While reluctant to leave negative feedback, it's important to share an honest assessment of our experience.
Despite commendable service, the restaurant's understaffing led to extended wait times for seating and food preparation.
Our order was also incorrect, receiving something different from what was requested.
Despite our hesitation to complain, the food itself fell short of expectations.
The rice seemed reheated and overcooked, and the meat lacked freshness, with only the shrimp tasting satisfactory.
Unfortunately, even dishes like the Birria tacos and steak quesadilla failed to impress.
Given the high cost of $160 for a meal that felt worth no more than $50, it's clear this establishment does not offer good value for money in terms of food quality.
While the service may be a draw, for a satisfying dining experience, it's best to explore other options.

Owner response

We're truly sorry to hear about your less than satisfactory dining experience.
We take all feedback seriously and your comments about the wait times, incorrect order, and food quality are noted.
We strive to provide excellent service and food, and we regret that we fell short in this instance.
We appreciate your honesty and will use your feedback to improve.
If you wish to discuss this further, please use this link: https://survey3.medallia.com/?contact-us.
Thank you.

The nachos had meat on it that taste unidentifiable, even the meat that was on the platter sampler was disgusting.
I’m so mad, this was my grandsons birthday and he had been wanting to come here.
The food is gross and it smelled spoiled.
The salsa taste like it came from a jar.
I know why it’s empty whenever we road past.

Owner response

We're truly sorry to hear about your experience with our nachos.
We strive to provide delicious food and it seems we missed the mark during your visit.
We value your feedback and would like to learn more about your experience.
Please reach out to us at https://survey3.medallia.com/?contact-us.

The food & drinks were enjoyable & our server was very nice.
I enjoyed the margarita flight, for only $10! I would definitely visit this location again.

Owner response

We're thrilled to hear that you enjoyed our food and drinks, and that our server made your experience even better.
It's great to know that our margarita flight was a hit! We look forward to welcoming you back soon.