Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
At Jack in the Box on Hoskins Road, you’ll find a casual spot perfect for a quick bite any time of day. This fast-food haven offers a diverse menu featuring burgers, chicken, breakfast favorites, and satisfying desserts. Diners appreciate the affordability and family-friendly atmosphere, despite mixed reviews on service speed and training. With convenient options like drive-through and delivery, it's an easy stop when craving a late-night snack or meal. Ideal for those in search of familiar American comfort food!
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This was our first experience with Jack in the Box because there are absolutely no locations anywhere near where we live. There were hardly any customers and we were the only ones in the drive-thru. I don't know who is in charge of the hiring process, but the workers need a little more training on professional customer service. They were not rude, but they were a little too silly, unless it's normal for JitB employees to sing the order and laugh about everything?? I don't know?? Despite all of that, our burgers and chicken nuggets were delicious!
Owner response
Hi there, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
I just wanted no ice in my soda and this drive through employee insisted she couldn’t remake the soda.Instead, with no gloves, she opened and poured out the soda from the cup with ice into another cup and filling the remainder with soda.Then she had to get a rag to clean up whatever she spilled and looked like she proceeded to wipe my cup with that rag.She could’ve just filled a new soda, we all know soda costs these fast food restaurants pennies on the dollar.
Owner response
This is disappointing to hear.Every Jack order should be on point! Please reach out to us at https://www.heyjackbox.com/ so we can make this right.Thank you.
Easily the worst fast food restaurant location in charlotte.I’ve been to this location 3 separate times and have never eaten here one time.Every single time I come here I wait in line for 15+ minutes while no communication comes over the speaker and when you pull up to the window it’s two teenagers just texting on their phone.You can’t order food inside so you either wait for them to decide to do their job or you leave.I don’t know who franchises that location but he’s paying people to just be in their phone and not take orders.
Owner response
Hi Marcus, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
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