Noodles and Company

Name: Noodles and Company
Address: 319 W Cardinal Blvd, Louisville, Kentucky, 40208, US
Telephone: (502) 632-2846
Price range: $
Rating: 4.00

Restaurant, Takeout restaurant, Pasta shop, Salad shop, Soup restaurant

Location: 319 W Cardinal Blvd, Louisville, KY 40208, United States
Located in: Cardinal Towne
Phone: (502) 632-2846
Price: $

Opening hours

Sunday: 10:30 am-9 pm
Monday: 10:30 am-9 pm
Tuesday: 10:30 am-9 pm
Wednesday: 10:30 am-9 pm
Thursday: 10:30 am-9 pm
Friday: 10:30 am-10 pm
Saturday: 10:30 am-10 pm

Delivery

Sunday: 10:45 am-9 pm
Monday: 10:45 am-9 pm
Tuesday: 10:45 am-9 pm
Wednesday: 10:45 am-9 pm
Thursday: 10:45 am-9 pm
Friday: 10:45 am-10 pm
Saturday: 10:45 am-10 pm

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Pasta

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Menus and Prices

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Reviews

I got the Pad Thai with grilled shrimp.
It was ok but not one of the better Pad Thai dishes I’ve had.
Some of the noodles were slightly undercooked.
The shrimp seemed more boiled than grilled.
The egg in the dish was a ball of scrambled egg (see photo) instead of stir fried into the whole dish.
The food could be better with just a little more effort.

Owner response

Hi M, we appreciate your feedback.
We're committed to using the best ingredients prepared to order.
We're so sorry to hear you were disappointed with your dish and would appreciate a chance to make it up to you.
When you have a moment, could you please reach out to us here: https://noodles-web.app.link/e/Zb9NVoWwrpb

07/06/23: I ordered double steak in the Japanese Pan Noodles; there was no meat at all in the entree.
This is not the first time they've messed up my order.
I order this (and other items) without mushrooms due to an allergy.
There have been five times out of the last eight orders that mushrooms were added.
I paid $6 for extra meat, and what they gave me this time was zero meat.
Unreal. This restaurant can be really great sometimes; however, I'm done giving them chance after chance to make a simple order correctly.
I don't complain much, but this is absurd.

Owner response

We should always be getting better, Andy.
We want to make sure you're getting your food exactly as you ordered it - we are sorry that we missed the mark.
We would appreciate a chance to make it up to you.
When you have a moment, could you please reach out to us here: https://noodles-web.app.link/e/Zb9NVoWwrpb

This is based on a delivery order so can only speak to what we received.
I ordered the Pesto Cavatappi with the parmesan chicken.
It appears the pesto cream sauce was forgotten because no pesto or cream to be found in bowl… just oil.
Barely any chicken.
It was honestly so bad I requested a full refund from Uber Eats. We also had the chicken noodle soup.
It was okay.
Very little broth and huge noodles which seems odd for a soup. Also, I paid for priority delivery & was only 2miles away so food was at least still hot when received.

Owner response

Hi Mary, we want to be there for you on lunch.
We're sorry to hear about the inconvenience with your online order.
We would like to connect with you offline to get some additional information and to see what we can do to make this right.
When you have a moment, could you please reach out to us here: https://noodles-web.app.link/e/Zb9NVoWwrpb