Moe's Southwest Grill

The food looks good.
The taste wasn't there for me.
The cups for the sauce for the chips are too small to dip 30% of the chips.
Trash bins are too small, basically a 9 inch hole on top of a big box.

I visit Moe's at least twice a week! They offer an amazing REWARDS program.
Download the app to receive weekly discounts.
Thru the app, you can receive their Monday special: a burrito or bowl of your choice, with chips, salsa, and a drink, for $8.99.
You can also "bank your rewards" With the points you receive from each purchase, they are added to your " bank".
Once you reach $10, you can use a portion of your bank amount, or redeem it all, to be used towards your total purchase.
Lastly, Moe's offers discounts to military personnel and veterans.
Just show proof of service ( military ID)

Haven't been to Moe's in a long time, and we were excited to grab a meal for an easy night in.
We ordered pickup and scheduled the order so I could pick it up on my way home from work.
Our orders were not correct. My burrito was missing cheese and sour cream.
That might not seem like a lot, but I'd only ordered five things, and the sour cream is truly one of the most important components in a burrito for me.
I was very disappointed to find it missing.
I also did not get the poblano crema on the side, which I didn't care about as much. My fiancé ordered a stack with extra queso and two side sauces to dip.
The stack came with no queso, no sour cream, and no side sauces.
It was very dry, and, again, disappointing.
We paid extra and were missing components that would have vastly improved the meal.
We were prepared for them to be slightly soggy because pickup orders tend to sit for a minute, but somehow both of our meals were very dry.
The stack also came with olives, which we had not ordered. The queso was delicious, and they gave us many, many chips.
They were very generous with their servings.
The ingredients we did get were tasty and fresh. Overall, I am disappointed that this meal of a burrito, a stack, and a bowl of queso was $30 and the only thing that was what we expected was the queso.
Both of our receipts and the order tickets match our order, but the food itself is missing a lot.
I tend to really look forward to burritos from Moe's, but I'm definitely bummed by this development.