Japanese restaurant, Asian restaurant, Sushi restaurant
Loved it.Place was clean and the sushi 🍣 was perfect 👌.You can see the fresh fish while they prepare it and it was a Cosy restaurant which is perfect for a date night or just lunch or dinner.Service was good and staff very attentive.
I’m honestly baffled at the quality of service we experienced here.From the second we walked in the door, our visit felt off.It was fairly busy and we were asked if we were interested in sitting at the bar, even though there were some tables available.We agreed thinking they would sit us at the front of the bar.That did not happen.They put us in the corner next to a stack of dirty dishes and around 15 used glasses.The bartender was clearly overburdened and the other servers continued to pile on. We ordered drinks and a few sushi rolls.The drinks came out pretty quickly, but that was about it.We were sitting in an awkward section of the bar and the bar tender kept awkwardly reaching over to place things instead of walking around the bar.After our food arrived, she reached over our food with a drink and spilled a drink in our freshly delivered tuna tower.She apologized but no offer to make a new one or comp the dish.I was shocked that there was no attempt to make this right.Ruining a $20 plate and nothing but an apology. We also didn’t have chopsticks or silverware when our food was brought out (which took an hour).When our food finally did come, our server prioritized her repeat customers over us and brought them silverware WHEN THEY DIDNT EVEN HAVE FOOD YET, meanwhile our food was sitting in front of us while she gave the last set to this other person and had to go find more.I felt bad tipping 15% here but a $140 bill for this experience was just crazy. I will gladly go back to Wabi Sabi, which is directly across the street.Equally good food and much better customer experience.
1st time I have been to this place and the food was absolutely amazing.The service was great and fast.The place was clean and nice.I would definitely recommend eating here.The price you pay for what you get is the best I have seen in a long time.💯
Owner response
Thank you for the great review and feedback.We look forward to seeing you again!
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