Metro Grill & Bar

We tried Metro Grill & Bar this week after seeing some promising reviews.
Service was absolutely horrible, our waitress was rude, unpleasant and about as personable as a rock.
We did the Ruben rolls for an appetizer and they were actually pretty good, nice mixture.
The main (Chimichurri Chicken) was very bland and unflavoured, way too many green beans with it.
The chicken was dense and hard, very disappointing.
The menu had so many things on it, was somewhat overwhelming and leads to the question of freshness of the menu items.
We also tried the Tuscan Panini and fries, it was so bad we couldn’t even eat it.
The sandwich was very unpleasant and the fries seemed like they were reheated or left out for far too long.
We actually sent it back and they were good to take it off the bill.
However the waitress seemed to take this personally and was even more rude after this.
We will definitely not be coming back.

Owner response

This is a nice location with great tasting food and good people. Unfortunately, they seem to have fallen victim to their own success. They have a table set up right by the bathroom behind the bar in a very small space (the one we were offered first) and another one in the aisle right by the bar where it definitely does not belong (the one we were told that was the only other table available at the time). Then there is the poor lady at the bar who is taking care of everyone at the bar and all the tables that are next to the bar, including ours.
I felt guilty trying to get her attention to try to get the to go boxes and the bill after sitting idle for 10 minutes or so. Once again, no complaints about the food which was very good.
Specifically we had Brisket Tacos and Cheesesteak Panini.
Both were excellent and tasty. The reason for my thorough review above is mostly for the management of this place to hopefully pay more attention to the details. It’s better to be at capacity and turn people away than to put them right by the bathroom or in the aisle. Also, please get some help for your bartender.
We went on a Thursday night, and it was still so busy that she and the others seem to just be running around trying to keep up.

Been here twice, and the food is great.
This time, they had a jumbo wing special for$5.50 for 6 jumbo wings.
I got two and three potato wedges.
My wife got another special, which was a meatloaf sandwich.
It had a very thick fried cake of mashed potatoes.
It was very good.
The cocktails were tasty, and the service was great.