Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
They need more staff or maybe just a new manager at this location.I go here all the time b/c I live right down the road but I'm going to have to stop going here.I brought my kids in to play and get happy meals and it took longer than 20 mins.When I went to check on the order no apologies or customer service at all.When they called my number they only brought 1 happy meal.I said, I'm missing some items in my order.She said, I know and walked away.While I was waiting a woman came up and asked for napkins because there was no toilet paper in the bathroom.Once the rest of my order was brought over I asked for a tray.She ignored me again and walked away.So I waited some more and when she finally addressed me she said she had to go in the back to get a tray.I didn't dare ask for ketchup but instead grabbed a few packs that were there on the counter.We were missing cheese on one of the burgers and I didn't get a straw for my coffee.Very simple customer service or even kindness or a smile would go a long way.This is an absolutely poor McDonald's location.
This McDonalds is the worst in Raleigh.The best part of the meal was the drink.My burger was cold unmelted cheese patty look like it was sitting all day.
The morning manager always has a stank attitude.There's been times where I order and it literally took upwards of an hour to receive my simple order.This is a complete difference from the evening crew....which seems like a completely different restaurant.
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