Fast food restaurant, American restaurant, Barbecue restaurant, Chicken restaurant, Hamburger restaurant, Hot dog restaurant
Literally one of the worst locations I have ever been to.I ordered a chicken quesadilla with extra sauce.First they burn my quesadilla, but some female in the back claimed it wasn't burnt, lol? Regardless, they remade it but the second time wasn't any better! This time they barely cooked it at all and forgot the sauce entirely.Some male at the register caught an attitude because he forgot our chicken strips, straws, one of our teas, and claimed the sauce was on the quesadilla.It wasn't...So I was given a side of the sauce, but his argumentive behavior completely threw us off.HORRIBLE SERVICE! Nasty food! Never again!
Owner response
Hello, Thanks for visiting one of our locations recently.We are sorry your experience was less than satisfying.If you would like to speak about your experience further, please give us a call at 1-866-547-0011.We would love to hear from you and make it up to you.Sincerely, Cook Out Corporate
Terrible service and nasty food, burnt nuggets, when I waited over 7 minutes for someone to take my order.The is the worst cookout in Raleigh.
This is a terrible location, I went through the drive thru and they burned my quesadilla, I asked him to remake it, in which they did but did not melt the cheese all the way and did not add the queso sauce.They forgot my chicken tenders, tea and straws.I had to remind him that I did not receive the items I ordered.He grew increasingly frustrated by this.Eventually before I pulled off gave me an extremely dirty look.The tray cost $12 , which I never had to pay that much for before.The customer service was absolutely garbage 👎🏼
Owner response
Hello, Thanks for visiting one of our locations recently.We are sorry your experience was less than satisfying.If you would like to speak about your experience further, please give us a call at 1-866-547-0011.We would love to hear from you and make it up to you.Sincerely, Cook Out Corporate
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