Restaurant, Fast food restaurant
I was starving and drove in to discover the bacon jam whopper 😪 it was delicious.It was just as good (no, better) than the bacon jam shake shack burger.😋 will recommend!!!
Owner response
Hey Maria! We're thrilled to hear that you enjoyed our Candied Bacon Whopper 🍔 😋, and thank you for the glowing recommendation.We look forward to welcoming you back for another delicious meal soon!
Never had an issue with this location.However, if I pay nearly eight bucks for a fastfood sandwich, I expect to get what I paid for. As outlined on the receipt that's now at the bottom of the trash, a BACON & SWISS Royal King Tendercrisp with spicy sauce was ordered. Paid for expensive toppings that were not present. Never been a picky eater when eating out, but when it comes to my money being spent on something I did not get, that really grinds my gears.
Owner response
We apologize for the oversight in your order, and we appreciate you bringing this to our attention.To make things right, could you please contact our Guest Care team at bk.com/support? We want to ensure that you receive the quality and service you deserve.Thank you for your understanding.
The food was hot and delicious, and the restaurant was very clean.That said, I did get approached by a homeless person while in the restaurant.The staff told him to get out of the store but he wouldn't leave.I ended up giving him a dollar on my way out of the restaurant, but it is not a great part of town.
Owner response
Thank you for sharing your feedback with us, Dean.We're glad to hear that you enjoyed your meal and found our restaurant clean.However, we apologize for the inconvenience caused by the situation.Ensuring the safety and comfort of our Guests is important to us, and we will address this issue with our team to prevent this from reoccuring in the future.We appreciate your understanding and hope to provide you with a better experience next time.
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