Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
Very incompetent, If you can avoid this location, please do yourself a favor and bypass it.The very agitated tatted manager is overwhelmed. I asked for cashier assistance for the person before me- since no one had looked our way in a very long time..which had all of us standing around, starring at each other feeling invisible. The machines weren’t working…wouldn’t accept any card payments. A cashier was definitely required up front and all times.This is a very busy location.So here we were couldn’t pay for our food The tatted manager/supervisor walked over and gave us all attitude.She stated only machine’s would be available not a cashier.She was too upset and began arguing with my husband.That immediately took my appetite away.My husband’s a peaceful man and she’s out of character. I wouldn’t be asking for help if I didn’t need it, that’s not me.I help people but this time..I needed help. I do Trucking Authority and maintain my cool at all times, even through all my deadlines and human error.I work above several people.Showing leadership sometimes requires positivity. She still had thee audacity to talk about me to another lead staff and had that bigger woman look around for me so YES I smiled real big.These people definitely require a bit more training to help professional customers.
Shocked.Decided to get quick lunch and ordered for the mobile order pick up.I watched the lady hand a bag to the car next to me, the person in the car rummages through the bag and realizes it’s not her food, and swaps bags with the employee.The employee then comes to hand me that bag which was just inside the other persons car and had their hands all over it.She acted as if it didn’t happen and tried to hand me the food, which I then ask but isn’t that the same bag you just incorrectly gave the other person.She straight up denies it! What a joke.Like a I’m blind.She did it right it front of me.Had to walk in and ask for manager and they remade the order.Why employ these types of people.What a joke.Disgusted
Kenneth is awesome.I had someone else take my order and I used a reward on the app but the way she put the order in it didn’t redeem the rewards.I didn’t notice this but Kenneth did and fixed it before I paid so I could use the discount
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