Sandwich shop, American restaurant, Chicken wings restaurant, Fast food restaurant
Went to pick up a Mobile Order and I waited 30 minutes for my order and there was no line or orders on the screen.When I got home they gave all Buffalo wings when I ordered lemon pepper and they forgot our fries and ranch sides that we had to pay for separately.The 3 kids working were nice but they were blaring music in the kitchen.For the price of the food I wish I got my order correct.Highly recommend not going to this Charley’s.
The food is delicious, the rolls are soft, the protein very flavorful. I got the regular Philly (good size for what you pay) and my wife got the Buffalo, wow!! Of course I tried hers it looked great and tasted even better. The fries are also some of the best, we had a strawberry lemons which was good to wash all the good food down.
Came in and ordered 12 boneless Lemon Pepper wings which had become my regular order from different locations here in Phoenix area.Waited 10-15 mins (closer to 15) for my order and this girl brings me out wings with 0 flavor and on top of that looked and tasted like they had been sitting somewhere for part of the day… these here pictured are my re-made “fresh” wings which as you can see look like they had re-dropped into oil again which I waited patiently for for another while.Definitely should not be looking or tasting like they just fried some wings for a second time, still did not have a trace of lemon pepper flavor and they included a nice little pool of oil in the package.
Owner response
Thank you for notifying us.We are looking into this issue and have notified the store supervisor.We'd like to get more information about this.Could you please email us at feedback@charleys.com with your contact information and any relevant details about your experience? Thank you.
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