McDonald's

This is where I meet my grandson .
Problem only one stall in ladies room.
I guess places quit using toilet seat covers.
Checking on supplies etc.
otherwise food was good very pricey though.
Service very good.
I keep going back once a week

Went to McDonald’s at 10:45PM on February 26th.
Ordered a mobile order, and payed online 30 minutes before 11pm, while I was in the parking lot (as they close at 11).
Nobody answered the machine I was at and another car was at the other.
I waited at the machine for ten minutes no answer so I drove to the window.
An employee after waiting ten minutes answered the window (after making eye contact multiple times then walking away) they told me they were closed it was then 11:04.
And that the manager had already gone home.
I have worked fast food and managers are not supposed to leave while their employees are still there and before closing (which the manger left).
The employee who helped me at the window was very apologetic but I feel awful that her coworkers and manager left her stranded and to finish cleaning by herself.
Found out the managers name is Emma and I hope to not see her working there as what she did wasn’t ok.
This is a usually good location so I’m disappointed to have to write this review.
All in all managers do better for your staff and costumers.
Emma you let not only your employees down but multiple costumers.

Used the kiosk inside and payed.
Waited 30 mins for my food.
Went to the pick up section and they couldn’t find my order.
The lady that was working wasn’t much help.
Went to the register after 5 mins.
This other guy quickly got my order.
He then said he’d get my child an ice cream for the wait. Went back to the counter.
The lady Manager was working this section.
I explained my situation, and what the guy promised me. She said it doesn’t take that long for us to give out food.
She didn’t believe me. I’m thinking I have no reason to make any of this up. I then told her about the ice cream the other guy cashier promised me. (Keep in mind I didn’t ask for anything for the inconvenience, he brought it up) She said we don’t do that. So I ended up just paying for it. (Which isn’t a big deal) I know it’s fast food and I get that it’s busy, but the management team here sucks. And I say this as a former McDonald’s employee. I’m currently Active duty Air Force serving for a decade now, so I like to think I know how to carry myself. I was never rude or had any attitude throughout this whole exchange. 👎 Order placed at 1505 on 25 Feb 2024 Didn’t get my food till around 1535 Check the cameras if you want.