Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
I usually don't expect much at McDonald's but this particular outlet really made my day.It's not over populated in the dining room but the drive thru sure gets busy. I'm leaving this review because of such a pleasant overall experience.First off, the staff heading in to work in front of me held the door open for me and then the restroom was clean and didn't smell bad. The kiosk I ordered at worked without a glitch and not long after I sat down to wait for my meal, no more than 10 minutes, my meal arrived.The staff bringing my meal greeted me by my name which made me feel good. What surprised me most was the quality of what I ordered was fresh.The fries were freshly fried, the nuggets were juicy and crispy and my double fillet-o-fish was just as juicy and crispy as the nuggets with extra tartare sauce like I ordered.Everything was hot enough to the touch but not like it would give you third degree burns.Definitely not cold like a lot of other outlets. If there was any fault, I'd say that the sweet tea was just a tad too sweet.I had filled most of my cup with unsweetened tea and then added half an inch of sweet tea and when I tasted it, it was way sweeter than I expected it to be.Not good for diabetics for sure but if you have diabetes, you have no business drinking even a dash of sweet tea! Anyways, I'm making it a point to make this the only McDonald's I'll ever go to if I have a craving.
I had the worst experience at this place this morning.It appears that the Kiosk receipts aren't printing for whatever reason.Nobody was taking orders at the counter.The employee who eventually came to take my order was rude, smelled bad and made a lot of mistakes.Better staff members are needed at this McDonald's, ones who can accurately take orders & don't smell awful.The employee was short, & it was around 10 o'clock in case any upper management was wondering.Tired calling about this situation no answer.
I don't think I like the machines to make your order in the lobby. It feels impersonal. I wanted a water and the machine only has the option to pay 95 cents for one. But when I asked for a water they gave me a small water. Staff was friendly and the food was good. Just didn't have a good vibe with the machine and the lack of interaction with staff. (I'm socially awkward so you would think I prefer the machine, but I had to ask for the water and pay at the counter anyways.)
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