Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
One of the WORST McDonald's I've ever been to! There was only one of two registers open.That one which was open had a very not well-trained Cashier, who kept walking away from her register.The kiosks were flawed, not printing receipts and informing the customer to go to the register to pay for the order.Once at the register, the Cashier couldn't seem to find the orders from the kiosk.She did ask a manager to come over, who was pushing out food to the drive-through and some to customers waiting in line, with the assistance of another young lady.The manager seemed unphased and unconcerned about the customers in the line, those waiting on their orders, and the staggering number of people who began to enter the store and pile up at the counter.Both, those who were waiting to order and those waiting for their food.I personally used the kiosk.It took every bit of about ten minutes to finally get to the register.As I said, she couldn't find my order for about three to four minutes.The young lady who was also assisting the manager would also have the Cashier walk back to the kitchen area to get drinks.It took about a total of forty minutes from the time I walked in, used the kiosk, and received my order.There were other customers who got their food but had to return it but it was cold or the ice melted in their drinks.Uber Eats and Door Dashers stood there as well, waiting for orders.This McDonald's definitely needs a makeover and possibly more/new employees, as well as Customer Service training to work with a sense of urgency.
HORRIBLE PLACE!!!! The cashier at the drive thru is skimming your customers' change and pocketing it.He isn't even smooth about it.If a middle aged mom can see you pocketing her change, you aren't slick! Not to mention he was rude and just flat out horrible at his job.I asked if a specific item was in stock, he rudely said yes, like I was suppose to know..sorry sir, I didn't clock into my shift, I have no idea what you have and don't have at any given second...Then I get scammed at the register, go to the second window and I am told the item is out of stock and I have to pick a different flavor.WORST McDonalds!!!
Yesterday at 2 am, a server at the food window, rudely gave me my smoothie.Why I complained that it wasn't full, I only charge a little more than half of it.And the glass was dirty and wet.She was quite rude to me, I hope I improved the attention of the place just like they did with the other restaurants.Actually, the two women who took care of my order badly were brown-skinned.
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