Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant
There are thousands of fast food restaurants in this country. The experience is so universal (order -- on a cell phone -- pick up your bag and eat. Or, worse, order at the counter with someone who could not care less about any semblance of service, pick up your bag and eat. Imagine our (joyful) surprise when we walked into the McD at Town Center and a smiling, cheerful, customer-is-how-I-get-paid gentleman named Anthony greeted us. He could not have been more interested in making us feel welcome. When the Latte machine did not work, it was almost like he took personal responsibility for the failure. His apology was so sincere we almost felt bad for him! If you are at Town Center and want to be treated well, drop in at McDonald's and ask for Anthony. He will make you smile. Roger & Patsy
Lunch in a hurry⌠Happy meal on the go and⌠fries đ!!!!
Worst experience I have ever had at any other McDonalds and that says a lot because most McDonaldâs have bad customer service.This one was the worst of all.My husband, kids and I came to just get a few mcchicken bundles and my husband got a free mc chicken with his Rewards.When we ordered at the window we check the screen and everything was correct.The drive through Lady said our order was $27.Okay we paid we went to the other window and got our food.We notice that half of our order wasnât in the bag.We told the, idk, manager or whoever that we were missing somethingâs.She immediately starts arguing with us that they gave us everything on the receipt.First how did she exactly already know that without checking the receipt? so we let her know what we ordered and she wasnât trying to hear anything but kept telling us what was on the receipt and that itâs not that serious.We see on the receipt that the order wasnât right and was only charged $20 when she told us $27.She was Extremely unprofessional.Itâs was back and forth for about 10 mins and at the end she said she will give us a fry even though we were missing about 3 items.I will never come back!
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