McDonald's

Nice friendly workers who get to know you.
Outside they have chickens ;) for their McChicken sandwich and nuggets.
So fresh 😁

Horrible experience!!! Not only have their prices doubled, but their customer service was horrid.
Long story short, they gave us the wrong order five different times.
My husband attempted to explain the order to them several times to be polite.
However, the employees still did not understand and kept talking in Spanish, saying sorry, I don't understand English well, apparently none of the staff did.
So, to be clear, the women at the register barely understood English, so she kept putting in the wrong iteams guessing what the customers were saying.
Then, the employee's go on to blame the customers for their lack of ability to understand English and defending her unproffesionalism, with several customers; which is very unprofessional.
Then they go to the next customer and do the same exact thing they did to my husband, giving him the wrong order too and blaming him for not speaking clear enough.
Very bad visit.

We ordered 2 x 20 pc mcnuggets, 2 cheeseburgers, one with no pickles and no mustard, and 2 large cokes.
We did not receive 20 of our nuggets and one of our cheeseburgers came with extra salt and 2x mayo.
When we came back to see if they would give us our missing food and fix our burger Pancho would not help us, refused to get a manager until we didn't leave.
When the manager, Emily finally came she told us to come back tomorrow instead of just getting us our food or giving us a refund.
Then told us she couldn't find our order when we gave her our receipt.
I don't understand when helping customers became such a burden and allowed staff to become so rude but I will not be coming to this McDonalds again.
(Also Pancho and Emily might be fake names because they refused to give them to us at first...) If the franchise owner or corporate sees this, they were working July 29th 2024 at 9pm.