Wayback Burgers

I got the regular fries, bacon wrapped cheese curds and the bbq burger I think, (don't remember what it was called but it had bbq sauce and an onion ring).
Burger was ok, I was suppose to get ketchup with the fries but didn't notice until I left that I did not get ketchup even though the itemized receipt on the bag says ketchup as the sauce I picked.
The bacon wrapped cheese curds I pictured were disappointing.
They were small, and very little of them for the price they charged.
Was not all that impressed for a total of $22.

Owner response

Wow..
so disappointed.
Where do I start.
We ordered an impossible patty burger and Double bacon burger.
The guy that took our order didn't even know they had an impossible patty option.
We also ordered cheese curds and friend pickle chips.
Drinks were two shakes.
Our total was $58 plus a 15% tip..
almost $70. The Impossible Burger was supposed to have a crunchy onion topper on the patty.
Well there was little to no crunchy topper on it, the bun was completely crushed and flat.
The burger itself was not even edible.
To add yes, we know those are not real beef but wife has had many of these and has had some very good ones.
This one was not one of them. My double bacon was not much better.
The patties were burnt, basically the patties were flat and all the edges were burnt and crumbling.
Maybe those were my wife's crunchy toppers she was missing on her burger.
I couldn't even eat it. The cheese curds were extremely greasy and flavorless.
👎...
We've had cheese curds (Minnesota Fair)..
these just lacked that cheese curd pizzazz. Fried pickle chips were ok..
a bit greasy but edible. The shakes were very good..
unfortunately they didn't fill us up. All in all we wound up throwing all the food away, minus the Fried Pickle Chips and the shakes. Unfortunately we won't be coming back and it's too bad cause we really wanted this place to be our go to Burger spot.
They get 2 stars cause of their Pickle Chips and shakes.

Owner response

I went in for lunch today and had a better experience than I’d had in the past here.
The food was cooked well and my burger was delicious! I would however echo what others have said about the customer service.
It felt like an inconvenience to the workers that there were customers present.
The young lady who take my order was very kind and sweet, but the two older gentlemen cooking and packing the food were quite unfriendly and practically thrusted the bag to me as I was leaving after I was quite polite. All in all I’m happy with the food but slightly disappointed by the grumpy guys

Owner response