Pizza restaurant, Takeout restaurant, Pizza delivery, Pizza takeaway
Food & drink
Vibe
Pizza
By owner
Street View
Decent food met expectations, matched quality of other fast pizza chains like Dominos and Papa John’s.Not much space inside to sit, recommend picking up the food instead of having it delivered.Look out on their website for deals.
Owner response
We're glad to hear that our food met your expectations and appreciate your comparison to other pizza chains.Your feedback about our seating capacity is noted.We agree, our pickup option is a great alternative.Thank you for recommending our website deals.
It just seems like customer service is a lost art. I was having a company celebration lunch and ordered my pizzas (20+) several days in advance. I even called to find out what time they could deliver those pizzas so I could schedule our meeting.I was given a time and therefore planned our gathering accordingly. My noon delivery showed up at 12:51. 51 minutes late!! No apologies, no thank you's (after a $45 tip) no "we'll try better".........nothing. I had even called that morning to make sure it was all still on schedule. All you had to do was tell me you couldn't hit the delivery time and I could have made arrangements. Instead, we all stood around in the cold, waiting for pizza. Don't worry Marco's, we'll go back to Domino's or Little Caesars. We love their pizza - it really can't be beat - but we can't accept that kind of service from someone in the service industry!
Owner response
We're truly sorry to hear about your experience with the delayed delivery, especially given the importance of the event.We understand how frustrating this must have been and we apologize for any inconvenience caused.We value your feedback and will use it to improve our delivery service.Please private message us your contact information and further detail via Facebook or Twitter so we can look into this.
5/28/24 - Update. This place has ruined me. I used to go to Domino's (right donw the street). Now I drive across town for Marco's All Meat pizza. Hands down a better pizza. First time eating here. Nice little place with a very friendly staff. Ordered the meatball sub. Sub was hot, flavorful, and well balanced. Meatballs hate a nice taste. The place itself was clean and no real issues.
Owner response
Hi, Michael.Thanks for the great review—so glad to hear you had a good experience!
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