Maizal

Early evening/late afternoon I walk in and notice It's so pretty and clean, I wish that was enough but sadly it's not.
Then there is an employee behind the counter on the phone, loudly talking about inappropriate things.
She didn't greet us, just stared at us.
While talking on the phone, and laughing! I don't understand business that hire people who are unable to communicate with customers.
We ordered a couple things don't remember what, and I had to repeat my order SEVERAL times and she kept pointing to the wrong thing and saying the wrong items.
Then when we FINALLY got on the same page she puts peppers in my food that don't go in there and neither did I ask for it! There was a guy in the kitchen area who saw we were having a communication problem, he could have helped but all he did was LAUGH and talk trash.
The other two employees in the back were not trying to help.
I think she put 2 1/2 pieces of steak in my arepa and a bunch of peppers! The food was not worth the cost, or the headache! I was told the evening crew is trash (which I've witnessed), the early crew are great and the good is good too.
But I didn't have that experience. The sauces I tried were good. This was some of the WORST customer service I've EVER had!

Grateful for more food options in Ward 7 and close to Ward 8, I’m glad Maizal is open.
Inside the Skyland development, it’s one of several fast-casual options. The inside is new and beautiful with two murals on the walls, two clean restrooms, and plenty of seating. The menu is large and includes tacos, enchilada, empanadas, etc.
I ordered the curry chicken empanada with chimichurri sauce.
It wasn’t the best I’ve had, but it was decent. Service was unusually slow, but there’s plenty of parking with a large lot just outside.

Pros: massive delicious burritos (I got the "pollo" which was good, too oily, but I would say next time to skip the potatoes) and a really nice male employee who rang us up.
Bathrooms were fine. Cons: there were no employees present when we walked in, so we weren't even sure if the restaurant was open for sure.
They did not have brisket, which was on the menu, at 6pm on a Thursday.
And the restaurant tables and floors were not very clean, not hugely dirty or huge piles of trash, but the tables weren't wiped down well, the floors were sticky and there was a big puddle of water by one of entrances.