Pizza takeaway, Pizza delivery
This was our first time ordering from Lou Malnati’s delivery and we are so glad we did! The pizza arrived faster than expected, super hot, great quality ingredients and the flavors were exceptional! Hands down, a new favorite when coming through Indy.The customer service on the phone was great from start to finish.Thanks for a wonderful meal! We will be ordering again.
It’s been a while since I’ve left a review but I’m back now and this time we visited Chicago! We went to Lou Malnati’s Pizzaria! The had Great food, a friendly staff and a chill atmosphere to enjoy with friends and family ! I absolutely loved the Supreme Pizza, those fresh veggies hit the spot(that was my favorite)! We also tried the meat lovers, it had a slight spice to the sausages but it was still OFF THE CHAIN! We got two pizzas that totaled about $105 but it was definitely worth it! When I go back to Chicago, I’ll definitely go back for another slice of that Chicago pie!! 5 stars! Thanks Lou Manati’s!!! Great job!!!
Well, we decided to try Lou Malnati's newly opened outpost at 86th and Michigan Road area here in Indianapolis . The pizzas were a medium cheese deep dish and a large pepperoni deep dish both with butter crusts. These were not deep dish pizzas. They Seemed to be traditional crust pizzas. Also, on the pepperoni pizza the toppings seemed to be on top.Everyone knows a Chicago deep dish has toppings and cheese UNDER the sauce. Also, the order to ready timeframe was about 35 minutes . My guess is crusts are pre-made then run though their heat up/finishing device. My group of 5 are experts on pizza having been to Detroit, Chicago, New York City and Philadelphia. We also have spent time making all styles of pizza ourselves. I would have preferred to give a 2.5 stars but alas one cannot split stars. As a marketing ploy extending access to an iconic pizza name in Chicago is somewhat smart, however success may depend on significant product improvement locally.
Owner response
Hi John Wallace , we are sorry you had a disappointing experience with us and that your pizza wasn't our best quality.Thank you for bringing this to our attention! Please send your feedback to https://www.loumalnatis.com/contact so we can hear from you more directly.We are looking forward to hearing from you and truly appreciate your patience with us. Best, Emily Goetz Lou Malnati's Pizzeria
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