LongHorn Steakhouse

Came here yesterday evening because it was one of the restaurants that have extended evening hours.
LongHorn Steakhouse always consistently delivers nice and predictable dining experience.
While my Kansas City Strip tended towards medium well rather than medium, which was what I ordered, the taste was still very flavorful and delicious.
Josh was our waiter, we were happy that he waited our table.

I ordered the Parmesan crusted chicken and ribs.
Sweet potato was on spot as well as Caesar salad. My man had the Ribeye.
He asked to have it cooked Medium.
The server even came back to double check and asked again how he wanted it cooked.
Medium. Steak came out Rare.
My man is sweet and does not complain but when the server came to check in us half way thru meal.
He's stated, sorry but my Ribeye is Rare not Medium. Server ( Heaven- beautiful name by the way but she never introduced herself during service, only on ticket.) says, "Do you want me to put it back on the grill for you?" Trying not to laugh out loud because she was SERIOUS (didn't want to be rude to her) but we said, No thank you.
It's a $26 Ribeye.... Um.... No..
you should get your paying customer another Steak cooked properly. She asked if we wanted a manager and we said there was no need for that.
Just take Steak off bill please.
Or re-cook a new one properly.
The entire steak was still in his plate.
He had literally only taken 4 bites.. Server said my manager (Scott Weber) can give you a coupon for $10 So, in the end we paid $15 for a side salad since the corn he ordered was extra $2.79. Not impressed at all with this resort on fixing a customers problem. Especially a Steak in a Steakhouse. She is a sweet server but not experienced enough and manager should of helped us out more on the bill. The kids had Mac n Cheese and Chicken tenders.
Fresh fruit and fries.
It was fresh and great.
They loved it. My $5 Margarita was perfect Also, It was my birthday and I wanted dessert but she never came back and asked.
Only came back to drop Bill off again with coupon. So, we ate dessert at a different restaurant. I seen all the beautiful birthday displays in these Google reviews and only looking forward to the that small extra too. We tipped her only 15% because things were not handled properly but tip was not earned. Girl bathroom needs to be checked more frequently as well.
Toilet paper all over floor and stools dirty.
It was 5 o'clock so kinda disappointed to see that as well.

I have not had the pleasure of writing up a 5 star review in forever! This place is an absolute must though! First time to Kansas City (Cheer Competition), First time for me at a LongHorn and I am extremely impressed with not only no wait, but also the lighting, cleanliness, Hospitality! The manager was amazing when he welcomed us right in and when we left! We ordered some steak meals, burger meals and chicken meal and have to say that all of it was amazing!!! Couldn't ask for better! Our server was amazing as well, she always made sure we had our drinks topped off, didn't need anything, got everything correct, just a pure pleasure! Thank You LongHorn for an amazing night out! We don't get too many of these except when traveling to Cheer Comps.
So this was definitely a treat! (Just wish I knew first timers get a free appetizer)!! lol. Needless to say, but our daughter's team did take home first place national champion and a gold bid to US Finals too!